28 days old

Support Services Supervisor (Departmental Personnel Officer)

City of Oakland
Oakland, California 94612
  • Job Type
  • Job Status
    Full Time

Support Services Supervisor (Departmental Personnel Officer)

$8,404.04 $10,318.30 (Monthly)

$100,848.48 $123,819.60 (Annually)

To apply, please visit the City of Oakland’s career page:



You already know what living in the Bay Area can do for your life. Now discover what it can do for your career. The City of Oakland is looking for people who would gladly dedicate their time, energy and expertise to a community they love and an employer who values their talents. If that sounds like you, welcome to the City of Oakland.


The City of Oakland is currently recruiting to fill one Support Services Supervisor (Departmental Personnel Officer) vacancy within the Public Works Department.


The Support Services Supervisor assumes the role of a Departmental Personnel Officer to plan, direct, and coordinate division or department administrative operations, including employee relations, employee training, payroll, organizational development programs, personnel staffing, and selection; supervise payroll and administrative support staff; and perform related duties as required.


The Ideal Candidate:

The selected incumbent will serve as one of the Departmental Personnel Officers for a department of over 800 employees. In addition to the minimum qualifications for the position, the ideal candidate will possess a strong background in public sector personnel management and have strong human resources generalist skills. The ideal candidate will possess strong knowledge of labor relations laws, investigative and interviewing techniques, grievance resolution and consultative skills. The ideal candidate will also possess strong business and political acumen with the ability to collaborate successfully with key City stakeholders.


Examples of Duties:

  • Provide consultation to department management staff on organizational and personnel performance issues and problems, on disciplinary procedures, contract interpretation, grievance issues, personnel rules, and related personnel issues.
  • Perform a broad spectrum of personnelrelated duties, including departmental classification issues, management of the departmental sick and injury program (including attendance management); monitor commercial drivers, including DMV
  • Pull Notice Program and drug/alcohol testing.
  • Ensure departmental compliance with City policy and procedure.
  • Provide guidance and direction to managers, supervisors, and administrative staff regarding the conduct of recruitment and selection processes; act as liaison to Department of Human Resources Management regarding departmental recruitment, selection processes, and examination development.
  • Plan, organize, assign, direct, and supervise the agency's payroll function and assigned staff to ensure compliance with City policies and procedures.
  • Coordinate training of agency staff regarding payroll procedures, benefits, union contracts, personnel rules, and disciplinary policies and procedures.
  • Assign, train, supervise, and evaluate professional, technical, and/or clerical staff; prepare and oversee the preparation of a variety of records, comprehensive reports, studies, analysis documents, and statistics utilizing a personal computer; maintain paper and electronic records.
  • Serve as a technical resource for management on workers' compensation claims and the transitional duty program.
  • Manage and oversee the procurement and contract administration processes for the City.
  • Work with internal and external customers to ensure the most efficient procurement process possible; prepare documents for the competitive process to secure the lowest, most responsible bidder.
  • Plan and promote education outreach to ensure solid understanding of the procurement process as needed.


Minimum Requirements for Application:


Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable:



A Bachelor's degree from an accredited college or university in Public Administration, Business Administration, Accounting or a closely related field.



Five (5) years of progressively responsible work experience in public sector personnel administration or a complex organization in a unionized environment, including one year of supervisory experience.


Knowledge and Abilities:

Knowledge of:

  • Principles and procedures of local government operations.
  • Personnel principles and practices, including disciplinary procedures, contract interpretation, and recruitment processes.
  • Report writing and statistical analysis.
  • Principles of management and organizational development.
  • Principles and practices of training, supervision, and performance evaluation.
  • Workers' Compensation laws and management.
  • Computer systems and software applications.
  • Principles of the procurement and competitive bidding process.


Ability to:

  • Adjust priorities while working effectively to meet deadlines.
  • Analyze complex and difficult personnel related problems and make appropriate recommendations.
  • Collect, analyze, and interpret a wide variety of information and data.
  • Assist with the resolution and implementation of grievances through formal and informal procedures.
  • Develop, interpret, and apply regulations, policies, and guidelines.
  • Exercise sound judgment in stressful and difficult situations
  • Communicate effectively in both oral and written forms.
  • Prepare and present clear, concise and accurate reports.
  • Interpret policies and procedures related to payroll administration.
  • Make presentations to diverse audiences in large and small group settings.
  • Assign, supervise, train, review, and evaluate the work of assigned staff.
  • Prepare and execute detailed and comprehensive work plans in a timely and competent manner.
  • Utilize computer systems and related software programs in the completion of projects and work assignments.
  • Maintain record management systems.
  • Establish and maintain effective work relationships with those contacted in the performance of required duties.


To apply, please visit the City of Oakland’s career page: https://www.governmentjobs.com/careers/oaklandca. EOE


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Support Services Supervisor (Departmental Personnel Officer)

City of Oakland
Oakland, California 94612

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Support Services Supervisor (Departmental Personnel Officer)

City of Oakland
Oakland, California

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