This role is responsible for providing HR support, partnership, and consultation within corporate functions (Finance, Information Technology, Legal & EHS and Human Resources).  Collaborates and partners strategically in a variety of HR areas including recruiting, selection, onboarding, staffing, career development and personal development, employment and personnel documentation, job evaluation, compensation, and benefits. The role provides policy leadership across the organization and leads employee engagement initiatives within the Spokane corporate office.  This position is both strategic and action-oriented, influencing the direction of corporate functions with a commitment to continuous improvement.

Human Resources Partnership

• Build strong relationship with leadership of the corporate functions to advise, coach, and assist in all people-related activities. Understands the business and core work of the corporate functions to effectively partner
• Act as employee champion within client groups, being readily accessible to provide advice and counsel
• Champion employee engagement action plans in response to engagement survey; proactively develop and monitor employee engagement action plans and key indicators of employee engagement (i.e. turnover, internal movement, etc)
• Collaborate with assigned client groups for the development and execution of performance management, career and individual development as well as positive employee relations strategies consistent with company core values; comply with legal requirements and promote positive employee relations
• Coordinate and monitor all compensation, benefit, talent systems and practices to ensure consistent application within corporate guidelines in a firm, fair and consistent manner
• Provide proactive guidance and counsel to business on employee relations matters; coordinating legal activity with Corporate Legal and outside counsel

HR Expertise

• Develop deep expertise in HR systems and processes. Acts as subject matter expert in key technical HR areas.  Guides and trains others in the effective use of tools and systems
• Partner with corporate functional leadership and HR specialists to execute HR processes such as benefits enrolment, performance management, talent planning, and annual compliance activities
• Identifies opportunities to improve processes and systems and leads initiatives to execute improvements
• Manage employee lifecycle from onboarding to termination

Organizational Effectiveness and Change Management

• Actively engage with Talent Acquisition Partners, department managers, and hiring managers to ensure TA and onboarding processes for Spokane-based teams (local and remote) and KPIs are meeting expectations of the organization; collaborate with Talent Acquisition Partners on strategy to develop diverse talent pipelines to meet both short- and medium-term needs across the organization
• Partner with client facing leadership team in the execution of talent planning programs ranging from succession planning, pipeline and career progression development and development action planning; align supporting development resources as needed
• Collaborate with assigned client groups to optimize organization design to achieve business objectives through quality and customer service
• Identify learning and growth opportunities within client groups and work with organizational development resources to ensure continual growth and development of talent
• Act as change management partner to client groups

Key Competencies & Attributes 

• Demonstrated ability to lead in a matrixed and highly collaborative environment to influence change and core processes
• Confidence in dealing with ambiguity; bringing different perspectives to light and rallying others to aligned goals and objectives
• Ability to quickly build strong working relationships across a variety of personalities and work styles
• High degree of business curiosity; quick learner with a proactive and agile mindset
• Strong understanding of Human Resources requirements, strategies, and systems
• Optimistically look toward future for opportunities to innovate and improve
• Self-motivated with a strong ability and confidence to operate with autonomy; keeping organization stakeholder alignment
• Ability to gather data, analyse and interpret data, and set action plans based on the analysis
• Understanding of change management and ability apply change management concepts and tools
• Ability to manage projects and interface directly with multiple stakeholders
• Strong verbal and written communication skills and ability to effectively communicate at all levels
• Demonstrated ability to understand the organizational impact in decision making; see the big picture and distil it into action plans
• Ability to maintain a high level of confidentiality
• Able to think strategically and act tactically; hands on

Education/Experience:

Bachelor’s Degree in Human Resources, Business Administration, Organization Development, Psychology or related field required

Advanced degree preferred

5+ years of experience in performing wide range of HR generalist duties

Manufacturing experience, labor experience, and work in a non-union environment is preferred

SHRM- CP/SCP or PHR preferred but not required

Experience in working with vendors desired, but not required

Experience in a manufacturing organization is preferred

Skills/Abilities:

Demonstrated ability to work with a variety of people, mediate, persuade, and influence managers at all levels

Must have a solid understanding of the business and the environment they operate in

Demonstrated understanding of employment law

Strong verbal and written communication skills and ability to effectively communicate with all levels of employees

Ability to maintain a high level of confidentiality

Intermediate skill level in the use of MS Office: Word, Excel, Outlook, PowerPoint

Experience with HRIS systems (Time & Attendance, LMS, ATS etc) preferred

Able to think strategically and act tactically

Demonstrated change management skills

Illustrative Essential Functions:

Office environment; with limited exposure to manufacturing production mill environment—hot, dusty, humid, noisy, various environmental exposures

Some eye fatigue due to computer use and sitting for extended periods of time

Less than 10% domestic travel