25 days old

Senior Director of Human Resources

Goodwill Industries of Central Florida
Orlando, Florida 32809
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

Goodwill Industries of Central Florida

Join our dynamic Human Resources Team and make an impact at Goodwill Industries of Central Florida, a large and diverse nonprofit. A career at Goodwill blends service with professional advancement - whether you aim to join retail, donor services, business services or professional administration, you’ll work with a team of dedicated individuals serving a common purpose: to get people with disabilities and other barriers employment “building lives that work”.

Position Overview

The Senior Director of Human Resources is both a strategic and hands-on role that provides full cycle Human Resources support to our team. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement.


  • Counsel and provide guidance to managers on their workforce strategies. To be effective as a trusted and credible advisor on people, organizational and business initiatives. Use your superior interpersonal and communication skills to build relationships, provide clear and effective guidance, and use your business acumen to consistently deliver results with integrity.
  • Proficient at implementing policies, processes and HR technology that are flexible, consistent and strike the right balance between the efficiencies of standardization and unique business or geographic needs. Continuously look for opportunities to streamline, collect and utilize HR data, improve delivery and understanding of core HR process in areas including talent acquisition, talent management, and compensation.
  • Understand the business strategy and potential obstacles to success and recognize marketplace trends and the impact on the business. Translate these challenges into business and HR initiatives that align with the business strategy.
  • Performs duties under minimal supervision, escalating most serious issues to the COO. Interprets and allocates resources to support strategic goals.
  • Responsible for driving performance management, development and reporting and analytics associated with these critical functions to assist in reducing turnover and managing a high performing workforce.
  • Successful track record building proactive programs such as recruiting, diversity, performance reviews, compensation, payroll, and HRIS systems.
  • Ability to assess risk and develop Human Resource plans and programs to mitigate liability and ensure operational success.
  • Success in creating and driving effective development, employee relations, retention and reward programs.
  • Oversee the development of yearly objectives and development of action plans to achieve objectives.
  • Responsible for compliance with Employment laws and Human Resource policies, practices, and standards.
  • Provides leadership in design and executing activities to enhance morale and employee commitment
  • Possesses strong core ethics, integrity, and values consistent with Goodwill’s organizational principles.


  • Bachelor’s Degree in Business, Management, Human Resources or related field.
  • Over ten years of experience in human resources with increasing supervisory responsibilities.
  • Master's Degree in HR related field preferred, PHR or other certifications a plus.
  • Thorough knowledge of laws affecting human resources administration.
  • Familiarity with UltiPro Ultimate Software preferred.
  • Proven ability to create a vision and develop an action plan to achieve the vision.
  • Strong communication skills, including developing the intended message, supporting the message with appropriate aids, and communicating the message both in writing and verbally through various platforms, such as, personal, written, electronic, telephonic, video-conference, etc. Proficient PC skills (Excel, Word, Powerpoint).
  • The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within a LEAN structure.
  • Knowledge of all areas of human resources. This includes experience in talent management, talent acquisition, organization design, compensation, and employee relations. Understanding of human resource “best practices” and ability to translate to different environments.
  • Demonstrated strong business and financial acumen, conceptual and process thinking abilities. Able to understand complex relationships, interdependencies and their impact on customers and employees.
  • Ability to simplify the complex and provide structure where there is ambiguity. Able to quickly turn concepts into action, and achieve results quickly in a fast-paced, demanding, highly matrix organization.
  • Strong analytical skills. 
  • Strong Interpersonal skills, as well as a keen attention to detail. Good executive presence.


Goodwill Industries of Central Florida seeks energetic thought leaders and knowledge workers who thrive on exciting assignments and working alongside smart, humorous and dedicated co-workers. Our roots are firmly planted in our core values, which inspire us every day to be Collaborative, Driven and Inquisitive.

Goodwill Industries of Central Florida is an Equal Opportunity Employer.


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Senior Director of Human Resources

Goodwill Industries of Central Florida
Orlando, Florida 32809

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