27 days old

Senior Director of Human Resources

ANTELOPE VALLEY HOSPITAL
Lancaster, California 93534
  • Job Type
    Employee
  • Job Status
    Full Time
  • Shift
    1st Shift

Job Objective:

Under the direction of the Chief Executive Officer, the Senior Director of Human Resources manages and directs all human resources functions including compensation, benefits, recruitment/retention/staffing, employee and labor relations, Human Resources Information System, workers’ compensation, employee health training/education, and customer service. The Senior Director of Human Resources develops and implements a strategic program which assures the availability, competence and career development of high quality personnel.

Duties and Responsibilities:

  • Develops and implements departmental goals and objectives with input from staff members.
  • Evaluates problems, and develops and implements solutions.
  • Challenges the status quo in looking for more efficient practices.
  • Leads by example and serves as a professional role model.
  • Supports, encourages, and contributes to the professional growth of all department staff members.
  • Works closely with directors/managers to develop positive employee relations as well as ensure their staffing, training, and development needs are being met.
  • Develops and implements service excellence principles and practices for the department in accordance with AVH culture.
  • Develops and implements job descriptions and performance standards
  • Provides leadership and direction in the development and implementation of compensation and benefits programs.
  • Develops strategy for positive and proactive labor relations, including but not limited to union contract negotiations, management of contract negotiations, management of contract administration, grievances and arbitration functions.
  • Build and nurture positive employee relations practices to promote a high level of employee morale
  • Mediates personnel problems and resolves complaints using good problem solving techniques.
  • Demonstrates knowledge of administrative and personnel policies and procedures and understands correct labor relations management. Ensures compliance with local, state and federal regulatory requirements and other governing and accrediting agencies.
  • Enforces human resources policies and procedures of the Hospital by way of systems that will improve the overall operation and effectiveness of the Hospital.
  • Ensures that staff is in compliance with licensure and other annually mandatory requirements.
  • Prepares complete, clear reports and recommendations after appropriate analysis of relevant and reliable information
  • Develops and manages the budget and other financial measures of the Human Resources Department

Knowledge, Skills and Abilities:

Knowledge

  • Knowledge of the principles and practices human resources management and supervision in a union environment
  • Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements

Skills

  • Strong oral and written communication skills.
  • Strong interpersonal skills and customer focus.
  • Must be detail-oriented and possess excellent follow-through skills.
  • Strong analytical and problem-solving skills.
  • Strong facilitation and conflict management skills.
  • Knowledge of HRIS and Intermediate to advanced computer skills in Word, Excel, and Internet Explorer.
  • Excellent time management, follow through and organizational skills.

Abilities

  • Able to develop trusting relationships across the organization to gain support and achieve results.
  • Able to take initiative and help anticipate and identify customer needs and make recommendations for improved processes.
  • Ability to coach and mentor others.
  • Ability to manage multiple projects at once in a fast-paced environment.
  • Ability to maintain the highest level of professional standards regarding confidentiality, ethic conduct and customer service

Core Competencies: All AVH employees will effectively demonstrate these behaviors:

  • Accountability                            
  • Action Oriented
  • Customer Focused
  • Compassion
  • Effective Communication
  • Teamwork
  • Ethics & Values
  • Integrity & Trust

Management Competencies: All AVH management (Supervisor, Manager, and Assistant Director) will effectively demonstrate these behaviors:

  • Conflict Management
  • Problem Solving
  • Timely Decision Making
  • Process Management
  • Fairness to Direct Reports
  • Hiring & Staffing
  • Developing Direct Reports

Leadership Competencies: All AVH Leadership (Director, Executive Director, Vice President, and CEO) will effectively demonstrate these behaviors:

  • Dealing w/ Ambiguity
  • Interpersonal Savvy
  • Organizational Agility
  • Strategic Agility
  • Drive for Results
  • Perseverance

Requirements

Education and Experience:

Education:

  • Bachelor’s degree in human resources or a related field preferred.
  • Experience
  • 10 years of human resource experience successfully leading, implementing, and maintaining enterprise-wide HR programs and/or initiatives. Preferably in the healthcare industry; and has a proven track record of supervising multiple teams.
  • Previous labor relations experience including contract negotiation, grievance procedure administration, performance management, conflict/dispute resolution, employee recognition, MOU negotiations, and interest-based communication skills is highly desirable.
  • Strong knowledge in benefits administration, recruiting, affirmative action, employee relations and compensation.

Required Licensure and/or Certifications:

  • A PHR/SPHR certification preferred.

AVH Conduct/Compliance Expectations:

  • Ability to adhere with AVH Paid Time Off (PTO) Policy
  • Ability to adhere with AVH Recording of Hours Worked Policy
  • Ability to adhere to the department dress code
  • Ability to organize work and establish priorities
  • Ability to expand on own initiative in performance of duties
  • Skill and ability to follow the telephone etiquette/standards
  • Conforms to AVH Standards of Excellence
  • Ability to function effectively under pressure and meet time parameters
  • Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
  • Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
  • Ability to maintain the confidentiality of patient, hospital and department information
  • Ability to adhere to safety rules and regulations
  • Safely and effectively uses all equipment necessary to carry out duties
  • Ability to interpret and function under hospital and department policies and procedures
  • Conforms with required and appropriate JCAHO requirements
  • Conforms with and supports hospital quality assurance and improvement guidelines
  • Ability to participate effectively in department and hospital staff education
  • Display a willingness to work as a team player
  • Ability to give and support the highest level of patient/customer satisfaction at all times
  • Supports and adheres to the values and mission statement established by the AVH Board of Directors
  • Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its requirements; complies with duty to report behavior standard; demonstrates understanding of purpose for a Compliance hotline and the importance of seeking guidance from a supervisor or the Compliance Officer when in doubt regarding a possible compliance issue
  • Ability to follow the Code of Business Conduct (Standards of Business Ethics and Integrity)

Physical Requirements and Working Conditions:

  • Work is performed in a fast paced office environment
  • Work requires frequent visits to conference/office locations within the hospital
  • Must be able to used standard office equipment, sit and walk to meetings.

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.

Categories

Posted: 2019-07-23 Expires: 2019-08-22

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Senior Director of Human Resources

ANTELOPE VALLEY HOSPITAL
Lancaster, California 93534

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