24 days old

Ross Stores, Inc. Sr. HR Specialist - Associate Relations

Ross Stores, Inc.
Dublin, California 94568
  • Job Code
  • Job Type
  • Job Status
    Full Time


Ross Stores, Inc. is the fast-growing off-price retailer that can’t be missed. We’re taking the off-price retail industry by storm by delivering the best branded bargains to our customers across the nation, the District of Colombia and Guam. You will be a part of making that happen.

As the Sr. HR Specialist-Associate Relations, you will assist mitigating risk for the company and drive engagement by managing timely response to associate concerns raised through the Open Door channels as well as critical incidents. Execute prompt, timely, thorough and proactive response to Alertlines, 3rd Party Charges, Associate correspondence, Social Media or any actionable trends identified through Case Management requiring on-site and/or remote investigative activity. Coach and counsel field/store management on managing associate relations issues as needed. Facilitate Deep Dive Climate Surveys and Town Hall Meetings in response to Associate Engagement results or requests from field leaders based on climate trends. Monitor, validate and ensure compliance with internal HR policies and procedures as well as external local, state and federal laws. Work with HR Services team and legal partners to provide documentation, reports or investigative case files or records as needed.



  • 25% travel required
  • 3-5 years multi-unit retail HR experience
  • Wicklander or related Investigations Training preferred
  • Knowledge of EFCA/NLRB related issues a plus
  • Degree(s) in Business Administration, Organization Development, Human Resources or other related field preferred
  • Excellent interpersonal, presentation, facilitation, analytical, organizational and communications skills required
  • Working knowledge of PowerPoint, Excel, Word and Outlook 
  • HR Certification Preferred (SHRM-CP, SCP, PHR, SPHR)


Posted: 2019-07-23 Expires: 2019-08-22

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Ross Stores, Inc. Sr. HR Specialist - Associate Relations

Ross Stores, Inc.
Dublin, California 94568

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