10 days old

People Services Business Partner

QTS Data Centers
Suwanee, Georgia 30024

The IT world is evolving. New technologies. New infrastructures. New and more complex customer needs. Every day feels like a shift. There’s a sense of excitement surrounding the future, but also uncertainty. That’s where QTS comes in. We are fearlessly leading the way by redefining what it means to be a data center and services provider. We house next-generation cloud and hybrid solutions. We deliver a fully integrated platform from top to bottom – one enabled by technology and world class infrastructure. Simply put, we are evolving to stay ahead of the curve.

At QTS our people power us to provide expertise, technology and infrastructure for IT decision makers in complex, high-pressure environments. As one of the nation’s largest and fastest growing data center companies, we help manage and protect critical data during a time of unprecedented change. The power of QTS' innovation happens when smart, creative people with a unified vision collaborate to break new ground, solve a problem, or create a solution to improve lives.

At QTS, we know where IT is going. And we’d like to invite you to join us.

The People Services Business Partner is a culture champion, change agent, and advisor for their respective business teams while collaborating with leaders and the People Services team to drive QTS’ business objectives. Primary areas of focus include Employee Advocacy, Talent & Performance Management, Employee Relations, and Leadership Coaching.

RESPONSIBILITIES, other duties may be assigned.

  • Partners with HR functional teams including Talent Acquisition, Leadership and Development, and HR Operations to effectively implement, administer and deliver Human Resource programs, processes, projects and change management objectives.
  • Designs and supports talent programs to continue to mature organizational capabilities.
  • Supports QTS’ mission, strategy, and values while fostering a culture of teamwork, accountability and execution.
  • Partners closely with senior HR management in supporting designated geographic regions and business units.
  • Provides leadership development and best practices coaching to strengthen the skills of business leaders within all levels of the organization.
  • Consults with the respective business teams on employee engagement, retention, org design, workforce planning, and leader coaching initiatives.
  • Champions a performance-driven process where expectations and key measurements improve organizational talent to achieve business objectives including goal setting, quarterly evaluation, and annual performance review activities.
  • Partners closely with management to ensure consistent and fair resolution of employee relations issues and fair and consistent administration of training, compensation, resources and benefits.
  • Thoroughly investigates and documents employee concerns, employee relations and performance management issues utilizing a consistent set of tools and methodologies set forth by HR, and advise department people leaders on appropriate corrective actions.
  • Educates employees on HR policies and provides employee counseling on such policies as necessary.
  • Conducts exit interviews, analyses organization gaps, and develops actions plans to implement as needed.
  • Assists in talent acquisition and recruitment processes
  • Ensure that the new hire orientation process properly introduces new employees to the corporate culture.
  • Maintains employee files and records in electronic and paper form
  • Responsible for updating internal HR databases to include completing various administrative templates and forms
  • Ensures compliance with all relevant laws, regulations, policies, and procedures.
  • Assists in the preparation and delivery of presentations for managers and employees on a variety of HR related topics.
  • Facilitates group activities to foster teamwork and collaboration and promote the QTS culture
  • Estimated travel to respective sites is 25% but could increase pending business needs



  • Bachelor’s Degree in a related business discipline
  • Seven or more years of related human resources management experience.


  • Professional Certification (PHR, SPHR)


  • Team-oriented, driven and energetic professional who enjoys building and growing capabilities within the business.
  • Excellent interpersonal skills with the ability to interface with all levels of the organization.
  • Ability to make effective presentations to small and large groups of employees, management of the business organization supported, and management of higher organizational levels in their business unit.
  • Maintains current knowledge and understanding of regulations and practices, new developments, and applicable laws regarding Human Resources, including knowledge of Federal and State HR related laws.


Posted: 2019-02-11 Expires: 2019-03-13

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People Services Business Partner

QTS Data Centers
Suwanee, Georgia 30024

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