17 days old

Lead, Employee Relations Partner

Population Services International
Washington, DC, District of Columbia 20036
  • Job Type
  • Job Status
    Full Time

Who we are

We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to products and services that range from mosquito nets to HIV testing.

There are over 7,000 “PSI’ers” around the world. It’s a motley group of entrepreneurs and professionals with a diverse range of backgrounds all the way from the medical industry to the music business, all with unique skills we bring to the job.

Join us!

We are seeking a dynamic, organized advisor who thrives and is energized by international employee relations. The successful candidate will assist leaders and HR Business Partners in managing employee issues and concerns including company policy interpretation, corrective action, investigations and related compliance.  This full-time position is based in Washington, DC, reports to Director of Human Resources, includes up to 20% international travel. 

Your contribution:

  • Serve as functional lead on all complex employee relations cases; lead HRBPs and consult with legal as applicable.
  • Lead and manage the ER case management systems and review and create insights from data on a quarterly basis to assess where action can be taken to simplify a process, train others and ensure consistency across the organization.
  • Collaborate with HRBPs on corrective action and coaching best practices.
  • Recommends the investigative plan and action to conduct an ER investigation; where applicable, partners with Country Representatives and network member HR managers to conduct investigations.
  • At the conclusion of each investigation, documents an investigative summary letter and supporting documentation that succinctly captures the issue to be addressed, process taken to address, and recommended solutions.
  • Analyze, diagnose, design, and revise programs, policies, and practices to sustain positive employee relations.
  • Partner with various stakeholders across the business to create and sustain positive employee relations programs, trainings, best practices and communications.
  • As a trusted advisor and subject matter expert, promotes knowledge sharing regularly with the business and HR staff on ER best practices and ER matters, including application of applicable laws, regulations, policies, procedures and practices related to employee relations matters.


 What values are we looking for in an ideal candidate?

Collaboration: You can work independently, but thrive within a team.

Trust: You trust that your manager and team will have your back and care deeply about gaining that same trust from your teammates

Pragmatism: You dive in and maintain momentum even when things are ambiguous and you don’t let perfect get in the way of good enough.

Honesty: You aren’t afraid to speak up and speak your mind.

Measurement: You set clear and challenging goals and hold yourself accountable to driving measurable results.

Commitment: You’re independent and a free thinker, but you’re ready to buy in to the direction of the team and commit to its success.


The basics:

  • Bachelor’s Degree in HR, Employment Law or related field required. HR Certification(s) and experience working with international teams strongly preferred.
  • At least ten years of HRBP and Employee Relations experience. Must have extensive experience in leading investigations, developing ER related trainings and managing compliance programs.  
  • Demonstrated experience in conducting comprehensive employee-related investigations professionally and objectively.
  • Demonstrated ability to work reactively on critical employee relations issues that are crisis-oriented and successfully completed with limited time and resources.
  • Experience working in an international context supporting a diverse workforce.
  • A high energy, thoughtful partner who sees the big picture and is comfortable getting into the details.
  • Strong analytical and influential skills to effectively resolve employee issues.
  • Has a passion for PSI’s mission, and a sense of humor to easily connect with colleagues and enhance a positive team environment.
  • Fluency (written and verbal) in English; strong preference for French fluency.
  • Ability to travel internationally up to 20%.
  • Must be authorized to work in the United States.  N.B. PSI will not consider work visa sponsorship for this position.
  • References will be required. 
  • The successful candidate will be requierd to pass a background check.

STATUS : Exempt

Population Services International is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender identity, race, color, religion, national origin, sex, sexual orientation, protected veteran status, or disability status.


Posted: 2019-08-02 Expires: 2019-09-01

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Lead, Employee Relations Partner

Population Services International
Washington, DC, District of Columbia 20036

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