8 days old

Human Resources Technician - Recruitment and Selection

City of Anaheim
Anaheim, California 92805
  • Job Type
    Employee
  • Job Status
    Full Time

 

The City of Anaheim Human Resources Department seeks a customer friendly, innovative, and team-oriented Human Resources Technician to support the Recruitment and Selection Division.  The Human Resources Technician provides complex clerical and paraprofessional support to the management staff and coordinates the recruitment and hiring process.  Primary duties include personnel data entry and updates, maintenance of electronic and paper data records retention, administering assessments, and providing support such as setting up interview rooms, preparing interview packets, scheduling candidates, and pre-employment paperwork processing.  The Technician will also be responsible to conduct recruitments under the direction of management staff. 
 
Candidates must have completed an equivalent to an Associate of Arts degree in human resources management, business or public administration, or a related field, and possess two (2) years of technical human resources experience in supporting or conducting recruitment.  Ideal candidates will possess experience working with applicant tracking systems, human resources management/information systems, Microsoft Office (specifically Excel and Outlook), and full-cycle recruitment activity. 
 
The Recruitment and Selection Division is responsible for the hiring and promotion activities for the City of Anaheim.  Classifications range from entry level to executive, for all City departments.  The division consists of management staff (the recruitment manager and four HR analysts) and two technicians.  The members of the division work in a fast-paced, customer-service oriented environment with high volume workload and time-sensitive deadlines.
 
This position is designated with a 5-40 work schedule of Monday to Friday from 8:00am to 5:00pm. 
 
About Anaheim
The City of Anaheim is a full-service city consisting of over 3,100 employees supporting more than 358,000 residents, 20,000 businesses, and 25 million annual visitors.  The City provides public safety through the Anaheim Police Department and Anaheim Fire & Rescue, water and power service through Anaheim Public Utilities, parks, community centers, family services and libraries through Anaheim Community Services, neighborhood and transportation improvements through Anaheim Public Works, and community revitalization through Community & Economic Development. The City also operates the Anaheim Convention Center, the largest on the West Coast. 

 

ESSENTIAL FUNCTIONS:
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

Participates in the recruitment, testing, and selection of employees, including preparing advertisements and recruitment job flyers, assisting in coordinating recruitment processes, and scheduling and coordinating written performance tests and interviews; advertises and posts job bulletins; assists in proctoring examinations; constructs rating notebooks; prepares and sends rater confirmation materials and thank you letters.
 
Schedules and coordinates selection processes; obtains raters for selection panels and arranges interviews involving employees and other parties.
 
Notifies candidates at all steps of the selection process, as assigned; processes employee pre- placement physical examination paperwork.
 
Establishes and maintains employee personnel and benefits files and volunteer files.
 
Coordinates background check process for required classifications.
 
Utilizes the applicant tracking system; answers questions regarding open positions, application procedures, employment procedures, and basic salary administration practices; responds to requests for employment verification.
 
Administers E-verify program, including issuing forms to new employees, verifying eligibility of employment, completing and signing off on forms, and maintaining accurate files.
 
Conducts and coordinates pre-employment paper processing for newly hired employees and answers employee questions regarding benefits, open enrollment periods, and other information regarding employee benefits; photographs and creates employee identification cards.
 
Reviews and logs incoming employee job performance evaluations; researches evaluations not received and communicates with the department in order to ensure timely submission; reports past due performance evaluations to the appropriate staff member.
  
Interprets and applies Federal, State, and local laws and regulations concerning human resources programs.
 
Maintains and updates employee handbooks and human resources policies and procedures, under the direction of supervisory and management staff.
 
Drafts human resources policies and procedures.
 
Attends recruitment planning meetings with management staff and provides input as needed.
 
Conducts and responds to salary and benefit surveys and prepares related reports.
 
Participates in the maintenance of the position control system, processing certain types of personnel actions and position changes and updating Human Resources system changes.
 
Runs or prepares ad-hoc reports and produces standard reports as needed.
 
Participates in special human resources projects and programs including job fairs, training programs, open enrollment, and related events; coordinates and integrates program services and activities with other agencies and City departments.
 
Receives and screens visitors, telephone calls, and emails, providing a high level of customer service to both external and internal customers; provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of complex policies, rules, procedures, and ordinances.
 
Provides general administrative support to the Human Resources function, including preparing correspondence, memoranda, and reports, performing reception functions, processing mail, performing data entry, and maintaining schedules and records.
 
Performs accounts payable duties including processing invoices, entering requisitions, and monitoring the activities and balances of purchase orders.  Identifies errors or discrepancies and resolves before processing.
 
Organizes and maintains various administrative, confidential, reference, and follow-up files; purges files as required.
 
Operates standard office equipment, including job-related computer hardware and software applications, facsimile equipment, and multi-line telephones.
 
May be assigned responsibility of conducting full recruitments under the direction of management staff.
 
Perform related duties and responsibilities as required. 

Requirements

QUALIFICATIONS:
Experience/Education:  Equivalent to an Associate of Arts degree in human resources management, business or public administration, or a related field, and two (2) years of technical human resources support experience in supporting or conducting recruitment.
 
Knowledge of:  Basic principles and practices of the human resources function in a public agency setting. Policies and procedures related to recruitment and selection. Operations and requirements of HRIS systems.   Methods, techniques, and practices of data collection and basic report writing. Business letter writing and standard writing practices for correspondence. Applicant tracking systems and their function. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.  Record-keeping principles and procedures. Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software. English usage, grammar, spelling, vocabulary, and punctuation.  Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 
Ability to:  Interpret, apply, and explain policies, procedures, and practices of human resources administration. Review human resources documents for completeness and accuracy.   Administer effective recruitment, testing, and selection practices. Maintain a variety of manual and computerized record keeping systems. Review and reconcile employee benefit records.  Perform detailed human resources office support work accurately and in a timely manner. Maintain confidentiality of sensitive personal information of applicant's, employee's, former employees, and other matters affecting employee relations. Respond to and effectively prioritize multiple phone calls and other requests for service. Compose correspondence and reports independently or from brief instructions. Make accurate arithmetic and statistical computations.  Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work. Establish and maintain a variety of filing, record-keeping, and tracking systems. Understand and follow oral and written instructions. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.  Effectively represent the department and the City in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.    Operate modern office equipment including computer equipment and specialized payroll and open enrollment tracking software, applicant tracking software programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. 

License/Certification Required: Possession of a valid California Driver's License.

Categories

Posted: 2019-05-15 Expires: 2019-06-14

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Human Resources Technician - Recruitment and Selection

City of Anaheim
Anaheim, California 92805

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