12 days old

Human Resources Director

The RC Group LLC
Annapolis, Maryland 21401
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

We are seeking an experienced Director, Human Resources to build on our current HR infrastructure, so it catches up to, and keeps up with, our growing Quick Serve Restaurant (QSR) business that has employees located in multiple states on the East Coast.

Now is a great time to become a member of our well-established, growing, regional national restaurant chain franchisee. We take pride in what we do and value our team member’s contributions. Your knowledge and insights are big part of what we need to bring our company to the next level.

The Role:

The Director, Human Resources will work directly with the leadership team, field restaurant management and staff, and other headquarters departments to plan, develop, supervise, and coordinate the HR activities for the company relating to employment, compensation, recruiting, benefits administration, performance management.

This is a hands-on role and you will need to have an achievement focused attitude, be results-driven, and be highly self–motivated. Attention to detail and high emotional intelligence combined with a passion and enthusiasm for the industry will position you for success in this role.

Essential Functions:

Experience and expertise to bring our HR processes in line with the rapid growth we have experienced in recent years and plan to achieve in the future. The ability to facilitate change management initiatives through engagement with a wide range of stakeholders in order to meet our strategic business objectives.

Monitor federal labor laws and various state labor laws to ensure compliance.

Work with our benefits broker and vendors to design, plan and manage the implementation, communication, and administration of company benefits programs such as health, life, disability, dental and vision insurance and 401(k) plan. Manage annual and ongoing (re)enrollment processes for benefit plans. Serve as the company expert for all employee benefits and programs.

Communicate policies, procedures, programs and laws. Advise managers regarding employment issues.

Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Provide support to managers with internal investigations and make recommendations regarding solutions. Respond to, and conduct investigations for employee relation issues such as employee complaints, harassment allegations, and discrimination complaints.

Lead the company’s formal performance review process. Manage documentation and scheduling of staff performance reviews. Track performance management schedules and sending out forms, instructions and reminders.

Conduct investigations and maintain detailed records relating to EEOC, wage and hour, harassment, discrimination and other Crew Resource compliance issues.

Partner with hiring managers to improve recruitment and onboarding programs. Coordinate employee recruitment efforts, post positions through applicant tracking system for designated locations, support the hiring process for all hiring managers and candidates.

Planning and administration of EEOC; FMLA; PCORI; WOTC; Unemployment benefits.

Manage workers’ compensation program in conjunction with Director, Loss Prevention focusing on claims reporting, claims management, internal and external communication regarding claims status, interfacing with the plan’s claim administrator, and interacting with employees regarding their claims.

Process new hire paperwork, separations, promotions, transfers and other changes of status. Coordinate pay rate changes with the Payroll Manager.

Maintain and manage confidential personnel files in accordance with company best practices.

Develop, manage and follow a departmental budget.

About The Company

The RC Group, LLC is an Annapolis, Maryland-based Yum! Brands Franchisee. Our owner is an industry veteran, who has assembled a very experienced field and corporate management team.

We opened our first store in 1987 in Pasadena, Maryland. Presently, The RC Group is recognized as one of the 50 largest YUM! Brands franchisees in the U.S., operating restaurants in Delaware, Maryland, Virginia, and Georgia.

As measured by store count, The RC Group is one of the largest Taco Bell franchisees in the state of Georgia and one of the 12 largest Taco Bell franchisees in the country.



  • The ideal candidate will possess a bachelor’s degree and a minimum of seven to ten (7 to 10) years of HR department management experience.
  • Proven track record of driving change
  • Excellent interpersonal and communication skills; bi-lingual (Spanish) is highly preferred
  • Systems and process oriented, should be expert in an ADP Payroll, HRIS, and Benefits environment. Microsoft Office environment.
  • Experience in Quick Serve Restaurant (QSR) environment.
  • SHRM Certified Professional credential is preferred.
  • Have current knowledge and understanding of regulations, industry trends, current practices, new developments and applicable laws regarding human resources & benefits.
  • Resourceful, solution oriented, and self-directed with the ability to effectively prioritize and manage projects and timelines

Other Considerations:

  • EOE M/F/D/V
  • Drug-free Workplace
  • Work authorization: United States (Required)
  • Ability to travel up to 35% as needed
  • Must pass a background check and drug screen


Posted: 2019-10-09 Expires: 2019-11-08

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Human Resources Director

The RC Group LLC
Annapolis, Maryland 21401

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