8 days old

Human Resources Analyst (Employee Relations Advisor)

City of Norfolk
Norfolk, Virginia 23510

Human Resources Analyst (Employee Relations Advisor)


Annual Salary Range:              $47,823.00 - $77,978.00

Application Deadline:               Monday, September 9, 2019

Please apply at:                       https://www.governmentjobs.com/careers/norfolk

Norfolk, Virginia is America's most authentic and urban waterfront city.  Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications.   In support of over 225,000 residents, regional neighbors, and visitors from all over the world, the City of Norfolk employs over five thousand hard-working, agile, and accountable individuals who each play a vital role in making Norfolk the unique and authentic city of the future that its citizens deserve and demand.

Norfolk's Human Resources Team is seeking an Employee Relations Advisor with a passion for public service, inquisitive spirit, and genuine desire to forge lasting relationships with both employees and management.  Employee Relations Advisors accept the challenge of becoming a subject matter expert on the City's employee relations policies and procedures; a trusted and proactive advisor to the City's Senior Executive Team; and, to our employees, the embodiment of the City's core values of accountability, integrity, innovation, and respect. 

While no two days are the same, duties include facilitating corrective action conferences, grievances, and mediations; advising and training City leaders on policy, procedures, and best human resources practices; receiving and investigating complaints of harassment, discrimination, and unfair treatment; identifying and proactively addressing employee performance trends and patterns; and other duties integral to maintaining a harmonious, collaborative, well-informed, and accountable workforce. 

This position offers unlimited potential for professional and career advancement for the successful candidate who demonstrates outstanding attention to detail and organizational skill, significant experience in applying policies and rules to real life situations, and a high degree of enthusiasm for public service in a demanding but supportive Human Resources environment. 


Essential functions include but are not limited to:

Subject matter expert on employee relations policy, personnel law, and best practices; consults with managers and employees regarding the interpretation and implementation of personnel policies, procedures and practices including related laws and regulations; and provides guidance and assistance to departmental personnel regarding corrective action and other employee relations matters.

Facilitates pre-disciplinary conferences and grievance hearings; coaches departmental leaders in the preparation of disciplinary forms and documents; ensures high quality documentation and recordation of employee relations actions; and represents Human Resources in administrative and legal proceedings.

Conducts internal investigations including review of documentation and employee interviews and focus groups; prepares investigative reports to include findings and recommendations; and assists managers and department heads in carrying out disciplinary actions, performance improvement plans, and other employee relations actions.

Completes assignments and projects with a high degree of skill, expertise, and pride of authorship; communicates effectively both verbally and in writing to all levels of management and the city's legal team; and demonstrates adaptable speaking and listening skills with employees in a variety of situations.

Analyzes employee relations and employee performance data to identify trends and opportunities for organizational improvement; and identifies, configures, and administers automated systems for tracking corrective actions, employee compliance, and performance management.

Develops proactive strategies to address potential areas of conflict.

Develops and delivers live, self-guided, and on-demand training to all levels of the organization on conducts and standards, equal employment opportunity, and corrective action policies and procedures.

Serves on special project teams, facilitates conflict resolution, and performs other duties as assigned in support of the Human Resources Department.


Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

One year of experience in Human Resources; or an equivalent combination of education and experience.
Three years of experience in employee relations is preferred.
The preferred candidate will have considerable investigative experience as well as experience with the administration of organizational policies, legal review and compliance, formal and informal disciplinary and employee development actions, and formal employment hearings including grievances, administrative hearings, and legal proceedings.

Additional Information & Requirements

To be considered, candidates must attach a cover letter and a current resume.
Valid Driver's License required.
PHR/SPHR/SHRM-CP/SHRM-SCP preferred; candidates must be willing to pursue appropriate level certification after hire.






Posted: 2019-08-08 Expires: 2019-09-07

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Human Resources Analyst (Employee Relations Advisor)

City of Norfolk
Norfolk, Virginia 23510

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