14 days old
2018-08-022018-09-01

Human Resources Advisor

HSBC
Arlington Heights, Illinois
  • Job Type
    Employee
  • Job Status
    Full Time
  • Shift
    1st Shift

This role could be located at Arlington Heights, IL or Buffalo, NY.

The HR Advisor role is to support the effective execution of people agenda for designated business to enable business performance. The incumbent is to be involved with aspects of HR, which may include Employee Relations, Recruitment, Compensation and Learning & Development. The exact nature may vary depending on geographical remit. This role will be located within the HR function, reporting to a Senior HR role.
Tasks and responsibilities of the job holder may include the following:
- Supporting in embedding the new HR Transformation system and culture within the aligned business area
- Supporting any employee related projects both within and external to the HR function
- Possessing a good understanding of local employment law and knowledge of access to expert advice when required
- Supporting the delivery of HR processes which may include: organisational development, performance management, recruitment, succession planning and training and development
- Provide support to Senior HR and other HR related teams as well as the business where appropriate
- Liaising with external providers wellbeing, benchmarking, regulatory bodies, networking
- Managing MI / Analytics
Principal Accountabilities
- Understands the business and departmental objectives and identifies how HR can drive/support the achievement of these in partnership with the business/function
- Contributes to the development and supports implementation of HR strategy (global/regional/business line/local)
- Uses human capital metrics to support the anticipation and identification of local trends, risks and needs within the business before they escalate and recommend solutions to HR leadership
- Works with the business/function to develop and maintain a positive employee relations environment
- Advice, guide and coach people managers and employees in relation to complex matters across the spectrum of HR Services, driving the right outcomes and solutions·
- Drive high standards of relationship management and co-ordinate across the relevant areas of the function to achieve the right, and timely, solution
- Support complex interpretation of policy and procedures and provide oversight of certain complex events (e.g. redundancy programme) working with the HR Business Partner and specialist teams where relevant
- Support the change journey for people managers around a broad range of HR Processes. Give support and encourage customer adoption of HR Systems and tools
- Support continuous improvement initiatives by using case and knowledge tools, working in partnership with Contact center teams to ensure efficiency and effectiveness of the service model
- Demonstrate role-model behavior for the HR function and the business. Advocate and champion the HR delivery model and use of appropriate channels, driving clear interaction across the business, HRBPs, HR Consultants
- Mitigate organizational people risk and increase HR process adherence
- Establish and maintain objective and valued business partnerships at the relevant level of the business, communicating business requirements and demands back into HR
- Promote increased people management accountability amongst managers, coaching them in the application of HR policies and the development of sound people management practices
- Support the effective communication of the Group People Strategy, local HR strategy and change agendas, supported by Business Support, OD and Internal Communications
- Provide advice to managers on HR/ER issues and people decisions
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
- Provide proactive HR support to the designated business/function
- Supports identification of talent pool candidates, promoting career development, coaching and development planning within the business; Advocates and embeds the use of key Learning products and validate learning content for suitability
before it is delivered to the business
- Assists the business on managing employees by providing guidance to line management & employees on performance management process and manage performance related issues; Supports the implementation of reward processes and re/deployment of employees up to Band 5
- Supports the business/function on Global People Survey, communication of results therein and initiatives to enhance employee engagement
- Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
- Support achievement of the HSBC vision, values, goals and culture in personal behavior, actions and decision making
- Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role
- Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment
- Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice
- Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues
that arise
- Contribute to the development, implementation and maintenance of a HR management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all
levels
- Contribute to the implementation and monitoring of the application of HR policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance

Requirements

Qualifications:
- 3-5 years of experience in related HR field and 1-3 years of experience as HR Generalist within a financial services platform
- Experience of implementing HR initiatives
- Familiar with the legal and regulatory environment in financial services
- Excellent relationship management skillset
- Superior technical, specifically Excel (pivot tables, etc)
- Business Acumen - An understanding of the relative business environment ensuring that advice & guidance aligns with business aims & goals
- Ability to coach and enable managers in the business to deal effectively with complex people issues having taken a risk based approach within the commercial context and considering the need to protect and promote the bank’s reputation
- To deliver as appropriate focus groups training and briefings to the business in areas as required
- Support HR business partners as requested
- Ensure HR business partners are kept up to date on key matters
EEO/AA/Minorities/Women/Disability/Veteran

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Human Resources Advisor

HSBC
Arlington Heights, Illinois

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