14 days old

Human Resource Generalist

Dover Federal Credit Union
Dover, Delaware 19904
  • Job Type
  • Job Status
    Full Time

The Human Resources Generalist will be responsible for a wide range of duties including administration of all benefit and wellness programs, employee leave management and administration and optimization of HR technology.  The HR Generalist will provide consultation and support on HR policies and procedures and general human resource concerns. The selected individual will oversee the onboarding process for new employees, assist with recruiting activities, and maintain compliance with all laws and regulations related to employment.

Delivers service, to both internal and external members, in alignment with the credit union’s Service Promises.

  • We promise to make it easy to do business with us
  • We promise to treat you with respect
  • We promise to identify and take ownership of your needs
  • We promise to make a positive difference in your financial life
  • We promise to thank you for being a member


Meets all established service goals.
Administers all credit union benefit programs including life, health, disability, 401(k) retirement savings, tuition reimbursement. Oversees benefit enrollment, changes, and terminations, audits and reconciles monthly billings for accuracy and processes payments.
Maintains and optimizes HR and talent related software systems and processes. Performs functional administration, configuration, and maintenance of HR systems. Optimizes features usage, and efficiencies, and ensures compliance and updates with applicable laws and regulations, which include HRIS, Payroll/Benefits, recruiting and applicant tracking, performance management, as well as all HR forms and documents.
Administer all leaves, including FMLA, Military Leave, Workers Compensation, Unpaid Leave, Short Term and Long Term disability programs; preparing all FMLA and disability paperwork; work with employees, managers, vendors and insurance carriers on claims and requests for accommodation under the Americans with Disabilities Act (ADA). Provides excellent service to employees and ensures they know their responsibilities related to leave application, certification, and reporting.
Oversee onboarding of new employees including internal notifications and employee start up logistics, and manages benefit enrollment procedures. Provides oversight for collection of new employee paperwork, verification of employment eligibility, and ensures all documents required for payroll processing are completed. Assists with conducting orientations for all new employees.
Performs recruiting duties as assigned, including writing and placing job postings, sourcing, interviewing, administering skill assessments and extending offers of employment.
Consults with employees and managers on benefits, employee leaves, handbook policies and procedures, and general human resource matters. This may include providing resource referrals and escalating more complex issues to the Director of Talent Management or appropriate resources.
Checks and distribute W-2’s. Maintain proper ACA reporting. 1094/1095 data review and form release.
Coordinate Open Enrollment with vendors, including benefit package preparation, meeting schedules.
Reviews benefit, payroll and miscellaneous HR bills for accuracy and approves and forwards to Accounting for payment.
Manages benefit enrollment for new and current employees with changes in status, including termination.
Administer and manage 401(k) benefits, including new enrollments, changes to deferrals and demographic info, NDT reporting and review, 5500 preparation/review/submission, distribution of regulatory 401(k) information.
Work in collaboration with Director of Talent Management to coordinate and communicate with brokers and vendors concerning administration and design of plans.
Completes miscellaneous research, reports, executive and employee surveys, and memos as requested. Reporting includes Federal and Delaware DOL employment reports, OSHA reporting, EEO-1, AAP.
Assist with annual performance review process. Track reviews, prepare merit increase workbook, input data for merits.
Administrator for CBSV and NMLS systems, overseeing enrollments, transfers and renewal process.
Creates positive working relationships with employees and credit union leadership. Delivers exceptional service, models credit union values, and promotes a respectful and cooperative work environment.


  • Bachelor’s Degree in Human Resources Management or related discipline or equivalent combination of education and professional level human resources experience is required.
  • HRCI certification for Professional of Human Resources (PHR). Must obtain minimum of PHR certification within one year of employment.
  • Two years of professional human resources experience in more than one HR functional area or program.
  • Knowledge of state and federal laws pertaining to employment and benefits.
  • Broad based knowledge of all functional areas of human resource management.
  • Must be technology savvy and have the ability to learn new software applications quickly. Proficient in the use of HRIS and applicant tracking systems and MS Office software.
  • Ability to analyze complex and sensitive issues and situations, identify alternative solutions, and implement effective course of actions.
  • Ability to analyze work processes and to make recommendations for process improvement.
  • Ability to adapt to changes in the work environment, manage multiple projects and perform efficiently in a fast-paced environment.
  • Attention to detail and ability to ensure important details in process are not overlooked or missed.
  • Excellent verbal and written communication skills. Ability to present information effectively to all levels of the organization.
  • Ability to build collaborative relationships with stakeholders across the organization.
  • Ability to provide exceptional services in a high-volume work environment.


Posted: 2019-11-06 Expires: 2019-12-06

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Human Resource Generalist

Dover Federal Credit Union
Dover, Delaware 19904

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