6 days old

HR Generalist

Town Sports International
Woburn, Massachusetts 01801
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift


HR Generalist

Location Woburn, Massachusetts, United States


Job description

Who are we?

Town Sports International is the largest health club chain in the Northeast region with over 170 locations spanning numerous markets. Most recently, our portfolio expanded to include California, and there many more exciting adventures to come. We operate under our local brands of New York Sports Clubs, Boston Sports Clubs, Washington Sports Clubs, Philadelphia Sports Clubs and Lucille Roberts. We are your local neighborhood gym!

What do we do?

We help others live an active lifestyle, while providing a great customer service experience along the way. We are in the business of fitness results, positive change and personal connection. We achieve this through innovative programming, the latest equipment and a knowledgeable staff. More than this, we work with our members to provide a personalized roadmap to achieve specific fitness goals.

Are you our next HR Generalist?

Are you passionate about Human Resources? Do you have a desire to drive comprehensive people strategies? Are you able to create genuine connections with others, building an environment where everyone feels empowered to challenge themselves and achieve their best?

If so, TSI is looking for you.  In this role you, will work closely with the HR Team to support employee relations, recruiting, administrative tasks, application tracking system management and special projects as assigned.



You will thrive in this role if you:

  • Have impeccable organizational, productivity and time management skills.
  • Are constantly seeking evolving best practices in Human Resources.
  • Are adept at managing multiple HR systems simultaneously.
  • Possess the ability to strategically plan, while executing day to day deliverables.
  •  Are able to work with individuals at all levels of an organization, from frontline to leadership roles.
  • Have a desire to learn our business from the ground up.
  • Are able to operate in a fast paced environment.


What is a typical day in the life of an HR Generalist?

  • Assist HR team with the review of background checks, employee relation intakes, succession and workforce planning, and other HR projects.
  • Partner with business leaders to effectively manager team member issues.
  • Ensure compliance with all HR related policies and procedures.
  • Responsibility for various HR administrative functions as assigned.
  • Ensure that all hiring and onboarding processes are carried out in our applicant tracking system and manage our HRIS system.
  • Source, screen and interview for corporate and high level operational positions.
  • Conduct exit interviews and exit interview reporting.
  • Facilitate trainings, as needed.



Qualifications & Experience

  • Minimum of 5 - 7 years experience in a HR Generalist role, including supporting multiple locations (strong preference for retail, hospitality or fitness industry experience).
  • 2 – 3 years experience managing and developing others.
  • Working knowledge of EEOC and all other applicable employment laws, policies and procedures.
  • Solid understanding of HR best practice and trends.
  • Experience managing an applicant tracking system.
  • Extensive experience in employee relations issue management.
  • Strong ability to influence, exercise sound judgment and decision making skills.
  • Experience coaching and influencing operational leaders while balancing advocacy for all team members.
  • Familiarity in managing HRIS systems.
  • Experience in managing an annual review process in its entirety.
  • Demonstrable ability to build and sustain quality relationships with all levels of the organization and leverage resources to accomplish the goals.
  • Exceptional ability to communicate orally, in writing and in group presentation (facilitation skills).
  • Experience working through acquisitions is preferred.


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HR Generalist

Town Sports International
Woburn, Massachusetts 01801

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Town Sports International
Woburn, Massachusetts

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