24 days old

HR Generalist

The Behavior Exchange
Plano, Texas 75093
  • Job Type
  • Job Status
    Full Time


Oversees the overall provision of Human Resources services, policies, and programs for the entire company. Responsible for performing HR-related duties on a professional level and works closely with senior HR management. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, and employment law compliance. Ensures smooth operation of the organization, its core values and mission by being a friendly, welcoming ambassador to the organization’s clients, staff, and visitors.

Critical Evaluation
Global & Cultural Awareness
Leadership & Navigation
Relationship Management
Ethical Practice


- Full cycle recruiting – posts requisitions, screens and interviews candidates, makes hiring recommendations, sets up interviews with hiring managers, negotiates and presents offers, conducts onboarding and new hire orientation
- Timely processing and maintenance of applications including communicating with candidates regarding status of application
- Ensures expiring clinical staff credentials are received and up to date (licensing, CPR, etc). Conducts monthly audits
- Prepares HR letters/memos, email notifications (adverse action letters, verification of employment, FMLA, notifications, etc.)
- Ensures all required employee documentation is processed in a timely manner and is on file per policy and procedures
- Completes clinical staff credentialing
- Ensures benefits enrollments are processed by deadline – collects enrollment forms and submits for processing
- Maintains high-level of confidentiality with client and staff protected/personal information
- Provides effective communication to patient/family, team members, and other health care professionals
- Timely response to unemployment claims and employment verifications
- Timely processing of all workman’s comp claims
- Supports managers in all HR related areas, including HR policies, employment law and practices, guidelines, systems, and processes
- Participates in developing and implementing HR systems, goals and objectives
- Handles employee relations counseling, exit interviews, and disciplinary procedures and assists with terminations
- Handles employee complaint investigations and documentation
- Ensures proper HR documentation, filing and maintenance
- Assists in analysis and evaluation of Human Resources related reports
- Researches and makes recommendations on HR policies and procedures, systems and continual improvements - Maintains the following systems: Human Resources Information and Management (HRIS, HRMS), Applicant tracking (ATS), benefits management, onboarding and off boarding, Learning Management System (LMS), and time and attendance systems
- Coordinates HR dept. meetings to include agenda, minutes and ensuring action items are completed
- Ensures compliance with HR policies and procedures, federal and state regulations
- Reviews and assists with quarterly employee evaluations
- Responsible for OSHA log maintenance and posting requirements
- Ensures all employee required training is completed by due date
- Trains staff on HR policies and procedures
- Updates human resources standard of procedures (SOPs)
- Assists with yearly audit and update of job descriptions
- Assists employees with HR related questions (benefits, payroll, policies, procedures, etc.)
- Assists Director of Human Resources as needed
- Assists with front desk reception – greeting clients and visitors, ensuring front area procedures are followed, etc.
- Facilitates the communications system for clients and staff including: mail distribution, phone system, memo’s, answers incoming calls, documents and disseminates appropriate messages
- Provides all aspects of administrative support including: Filing, mailing, faxing, answering phones, and other similar tasks
- Performs other duties as required

Reports directly to the Director of Human Resources


This job operates in a professional office environment. This role routinely uses standard office equipment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to type, handle objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.


This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m.

Travel (if any) is minimal and primarily local during the business day.



- Bachelor's degree in Human Resource Management or related field
- One of the following certifications: Professional in Human Resources (PHR) and/or SHRM Certified Professional (SHRM-CP)
- Two to Three years of Human Resources experience OR any similar combination of education and experience
- Experience in medical/behavioral/mental health/therapy related organization

- Understanding of laws and government regulations affecting personnel management
- Verbal and written communication skills necessary to explain complex and/or confidential information
- Ability to provide effective guidance, counsel, and influence at all levels of the organization
- Analytical skills
- Project management skills with proven ability to design and implement processes and solutions that drive results
- Team player with the ability to facilitate team building, develop effective partnerships and collaborate with a variety of stakeholders at all levels
- Strong leadership and ability to influence decision makers
- Proficient in Microsoft Office
- Able to maintain high level of confidentiality
- Is able to work independently with little to no supervision


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HR Generalist

The Behavior Exchange
Plano, Texas 75093

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HR Generalist

The Behavior Exchange
Plano, Texas

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