15 days old

Employee Relations Specialist

Spring Education Group
Saratoga, California 95070
  • Job Type
  • Job Status
    Full Time

Spring Education Group was founded in July 2018 – the result of bringing together four premier private school organizations in the U.S. – Stratford School, LePort Montessori, Basis Independent and Nobel Learning Communities. The union was forged based on the vision of making superior, private school education more accessible across the United States. As a whole, Spring’s multi-brand school network is now one of the largest private school organizations in the U.S.

The Employee Relations Specialist will advise, guide, and coach Stratford School’s and other K + school leaders within the Spring Education on employment matters including policy interpretation, HR procedures, employee conflicts, performance management, and employee transitions within and/or out of the company. The Employee Relations Specialist will also conduct investigations into Employee Relations (ER) matters focusing on employee complaints, advising Human Resources team on termination and coaching, and applicant/employee complaints.

The Employee Relations Specialist will partner with the Employee Relations Director to ensure a fair and consistent approach to policies and procedures, thus promoting a positive ER culture within Stratford. This role also requires an adaptable approach in order to consult with a variety of leadership personalities, communication styles and expectations. This position acts as an independent, confidential resource providing clients with analysis of facts, conclusions and recommendations as appropriate.

Key Job Responsibilities

  • Provide counsel and assistance to team members and all levels of management on ER issues
  • Maintain accurate, timely, and required documentation of activities to ensure quality employee relations records and metrics
  • Collaborates with other shared services departments Finance, Talent, Information Technology and Business Operations
  • Routinely exercises judgment within broadly defined policies and practices.
  • Ability to listen well, understand root causes of a situation, then provide guidance and coaching to leaders on how to proceed
  • Recommends or takes appropriate actions to address concerns as needed
  • Provides front-line support in the prevention, investigation, resolution, and referral of ER problems
  • Maintain ability to work in a fast-paced environment and effectively manage competing priorities
  • Exercise sound judgment and expertise within broadly defined policies and practices
  • Conduct dispute reviews to include corrective action and performance reviews
  • Consult and build relationships with all levels of team members
  • Travel, as needed, to any K-12 campus location in the US
  • Performs other related duties as assigned


Conflict management
Strong communication and interpersonal skills
Service Focus 



The ideal candidate will possess a combination of the following education and/or equivalent experience:

Bachelor's degree in Business Administration, Human Resources function or a related area and at least 5 - 8 years of prior relevant work experience. Strong Employment Law and Legislation knowledge. Training background a plus.


Posted: 2019-11-05 Expires: 2019-12-05

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Employee Relations Specialist

Spring Education Group
Saratoga, California 95070

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