2 days old

Employee Benefits Coordinator

Partners In Recovery, LLC
Phoenix, Arizona 85004
  • Job Code
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

Position Summary: 


The HR Employee Benefits Coordinator provides a wide variety of both complex and routine administrative services. Responsible for the administration of all employee benefits at PIR and provides communication, guidance and assistance as needed to all benefits eligible employees.  This position recommends and assists in the development of new or modified benefit plans and policies, and assists in developing cost control measures to ensure maximum coverage at the least possible cost to employees and PIR. In addition, the position is responsible for Worker’s Compensation claims management, OSHA recordkeeping, administering workplace wellness and safety initiatives, and ADA, FMLA/Leave of Absence administration. The Benefits Coordinator must possess the ability to function efficiently in group settings and collaborating with various levels of leadership and disciplines. Assists the Chief Human Resources Officer with various projects and company initiatives.


Recommends benefits programs to management by studying employee requirements and trends and developments in benefits offered by other organizations.

  •   Supports   management's decision making by analyzing benefit options and predicting   future costs.*
  •   Identifies   benefit options by studying programs; obtaining advice from consultants.
  •   Complies with   federal, state, and local legal requirements by studying existing and new   legislation; obtaining qualified opinions; enforcing adherence to   requirements; advising management on needed actions.

Expedites  delivery of benefits by establishing and maintaining working relationships   with benefit providers.

  •   Ensures all  benefit plan documents, summary plan descriptions, booklets and information  brochures are accurate and current and dispersed as required.
  •   Reviews  invoices for accuracy and resolves discrepancies with carriers. Reconciles   benefits accounts by reviewing invoices for accuracy and resolving   discrepancies with carriers.  Approving  billing statements.

Administers   employee benefit programs such as medical, dental, life insurance,   disability, and various voluntary products.

  •   Enrolls  participants, makes all necessary changes to benefit enrollments, including   terminations, employee life changes and processes benefits in the HR system,   IT and payroll and with the various carriers.
  •   Conducts  benefits overview during new hire orientation and coordinates benefit   presentations during open enrollment.
  •   Informs employees of benefit usage by preparing and distributing benefit reports.
  •   Resolves employee questions and problems by interpreting benefit policies and  procedures.
  •   Creates and  maintains employee benefit files. Maintains benefit records by developing   recordkeeping systems; initiating new-hire benefits; recording changes.

Tracks,   processes, and monitors FMLA/STD/LTD leaves of absences and ADA requests.

  •   Manage and   serve as the point of contact for all leaves of absences, including WC leaves   ensuring clear and timely communication with employees and supervisors.    Ensure leaves are compliant with all applicable laws and PIR policies and   employees are provided with all leave requirements and responsibilities.
  •   Resolves   employee and management concerns, in a timely manner, by thoroughly   researching and investigating the issue(s) and reporting back the findings to   the employee and/or manager accordingly.
  •   Ensures   accurate monitoring of absences.

Ensures  compliance of COBRA administration.

  •   Distributes  applicable Continuation of Coverage (COBRA) information, enrolls   participants, and tracks all premium payments.

Submits   and tracks Worker’s Compensation Claims and completes yearly OSHA reporting   within required timeframes.

Manage retirement program including eligibility, enrollment and participant   education.

Manage and administer DOT and non-DOT drug and alcohol testing.

Ensures compliance with ERISA requirements.

Process tuition and training reimbursement programs.

Develops, facilitates and coordinates Company’s Employee Wellness Program

  •   Coordinates and   tracks annual biometric screening. Updates HR systems accordingly.
  •   Develops,   coordinates and tracks wellness activities and prizes.

Work  effectively in a team environment and maintain a positive and cooperative   rapport with staff, management, and clients.

  •   Collaborates   with the CHRO to establish workflow and procedures involving benefits,   workforce planning and implementation.
  •   Contributes to   team effort by accomplishing related results as needed.
  •   Develops a wide   variety of written materials (e.g. forms, procedures, brochures, pamphlets,   etc.) for the purpose of documenting activities, providing written reference,   and/or conveying information.
  •   Participates in meetings that involve a range of human resource   issues (e.g. personnel actions, regulatory requirements, actions involving   outside agencies, inter-department needs, etc.) for the purpose of developing   recommendations and/or supporting other staff.
  •   Presents information on a variety of human resource topics (e.g. new   employee orientations, employment requirements, employee relations, benefits   offered, etc.) for the purpose of conveying information and/or making   recommendations regarding company services.
  •   Develop and   maintain a rapport with management that fosters the free exchange of   information and problem solving.

Maintains employee/client confidentiality   and adherence to HIPAA requirements at all times.

Maintains   professional and technical knowledge by attending educational workshops;   reviewing professional publications; establishing personal networks;   participating in professional societies.

  •   Researches information required to manage assignments (e.g. relevant   policies; current practices, etc.) for the purpose of developing new   programs/services, ensuring compliance with legislative requirements,   securing general information for planning and/or responding to requests.



Bachelors degree in HR, business or related field with   a combination of seven years of progressive experience in health and welfare   benefit plan planning and/or administration, or  combined closely related education and   experience of at least 9 years. 

Proficiency with HR information systems and experience with benefit provider systems. 

Preferred Qualifications:  Bachelor’s degree in HR or Business Administration/Management, plus five years direct HR experience preferred.   Experience with employee benefit negotiations process and Kronos systems a  plus. SHRM or HRCI certification desired.




  • Must have the ability and capacity to expand responsibilities into all areas of human resources        functions.
  • Requires high level of integrity and detail oriented.
  • Thorough knowledge of principles, practices and methods of administrative/ human resources operations.
  • Must be proficient in word processing, complex spreadsheets, Word, Excel, and Power Point as well as possess the ability to learn new software systems.
  • Requires use of discretion and judgment in both internal and external contacts, with ability to deal effectively with staff.
  • Must possess mature judgment and skill in dealing with employees and public while maintaining the highest degree of confidentiality with information obtained in the performance of duties.
  • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  • Interpersonal skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things. Able to work  with people, maintain a pleasant disposition, with good presentation both in person and on the phone.
  • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and  conducts meetings. Communicate in a timely manner human resource  services and programs to our customers.
  • Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
  • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans. Must be organized with the ability to work independently with minimum supervision to assure compliance with all company standards.
  • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. This position requires a high level of accuracy and detail.
  • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Dependability—the individual is consistently at  work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
  • Capacity to engage in multiple activities without losing track of needed results.
  • Knowledge of applicable state, and federal regulations.
  • Good working knowledge of the current landscape of workforce development.
  • Ability to take initiatives and see takes to completion.
  • Wiliness to accept new responsibilities.


Computer   Skills: Proficiency in typing, using computer software, i.e., HRIS systems, Word, Excel, and PowerPoint and   Internet is essential.

Required:   Car and a valid AZ Driver’s License. State minimum insurance coverage and   ability to meet and maintain the company’s acceptable driving requirements.   Employment is contingent upon successfully passing an employee reference   check, criminal background check, drug screening, confirmation of   qualifications and a three year motor vehicle history check. Employee must   maintain a valid Arizona Driver’s license and meet PIR Company driving   requirements.


Other:  Available   to work long hours, evening and weekends in support of workforce  initiatives.  Flexible work schedule.


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Employee Benefits Coordinator

Partners In Recovery, LLC
Phoenix, Arizona 85004

Share this job

Employee Benefits Coordinator

Partners In Recovery, LLC
Phoenix, Arizona

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