3 days old

Director of Human Resources

El Paso, Texas 79901
  • Job Code
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

The Director of Human Resources is responsible for providing direction and leadership to the global HR organization from a corporate level regarding its policies and procedures; employee and labor relations; talent acquisition; employee orientation, education, and training; management development, wage and salary administration; federal and regulatory compliance; workers compensation administration; benefits administration; and organization development.

Primary Responsibilities: 

  • Responsible for the administration and coordination of the HR organization at multiple locations across several countries
  • Fosters a positive working environment throughout the Company and ensures that its culture is promoted and properly embedded at all sites
  • Creates an HR organization that supports the Company’s vision
  • Identifies and implements tools on a global and country-specific level that streamlines HR functions and provides excellent reporting for ease of operational management
  • Creation and implementation of appropriate HR policies, procedures and work instructions
  • Creates and implements a vision for the HR department at DATAMARK and structures the department in an efficient manner so as to carry out that vision
  • Responsible for the mentoring and leadership of all HR personnel at all Company sites
  • Keeps informed about all HR-related legal and regulatory issues that are pertinent to the Company and ensures its compliance


Minimum Qualifications: 

  • Bachelor’s degree in HR Management or Business Administration; Master’s degree preferred
  • At least 7 years of demonstrated progressive responsibility in HR with at least 5 years in a supervisory role; 10 or more years preferred
  • Demonstrated experience in designing, developing and implementing new HR programs to meet Company needs
  • SHRM and/or HRCI certification
  • Ability to travel as required
  • Bilingual in English and Spanish preferred
  • Previous HR experience in a BPO or Call Center environment highly preferred
  • Previous experience leading HR departments at multiple sites in various countries highly preferred 

Required Skills: 

  • Extensive working knowledge of the various HR Department roles and how they should be structured
  • Ability to identify and implement the latest and most effective practices for the administration of a Global HR organization
  • Well-versed in U.S. employment laws to ensure compliance across multiple locations
  • Highly effective interpersonal skills
  • Excellent written and oral communication skills
  • Strong analytical and decision-making skills
  • Solid business acumen
  • Ability to build executive relationships
  • Collaborative and team-focused
  • Ability to remain flexible to an ever changing and growing organization


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Director of Human Resources

El Paso, Texas 79901

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Director of Human Resources

El Paso, Texas

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