20 days old

Director of Benefits Administration

The Claremont Colleges Services
Claremont, CA
  • Job Code

Director of Benefits Administration

The Claremont Colleges Services (TCCS) is the shared services organization for a highly regarded cluster of seven independent colleges known as The Claremont Colleges located in Southern California. Today, TCCS is a nationally recognized educational model for academic support, student support and institutional support services to meet the needs of 6,300 students and 2,300 faculty and staff. Some of the more than 30 different services include: campus safety, a central library, health and counseling services, cultural centers, central bookstore, physical plant and facilities support, payroll and accounting, information technology, real estate, risk management and employee benefits

TCCS is committed to offering a work environment that is supportive, collaborative, accountable and enjoyable. TCCS offers generous time off benefits, employer-paid retirement contributions, tuition remission benefits and professional development opportunities. Our employees also take advantage of discounted meals provided in the TCCS caf, regular employee events and an opportunity to work with exceptional colleagues

The Claremont Colleges Library, located at the heart of the seven campuses, is the preeminent academic resource for The Claremont Colleges. Committed to fostering intellectual discovery, critical thinking, and lifelong learning, the library ties the academic community to varied cultural and scholarly traditions by offering user-centered resources and services, developing innovative technologies, and providing an inviting environment for study, collaboration, and reflection. The library is supported by a staff that has a deep commitment to best practices and innovation and to the delivery of exemplary service to the colleges students and faculty. The CCL is active in the library profession at the regional, national, and international level through such organizations as Statewide California Electronic Library Consortium (SCELC), the Oberlin Group of Liberal Arts Colleges Libraries, the Digital Library Federation (DLF), the Coalition for Networked Information (CNI), the Council on Library and Information Resources (CLIR), the Greater Western Library Alliance (GWLA), and the International Federation of Library Associations (IFLA). Examples of our engagement include the CLIR Postdoctoral Fellow Program, the SCELC Shared Print Initiative, the Lever Press, and frequent contributions at CNI, DLF, and IFLA

Job Description:
Employee benefit programs are an integral part of the total employee compensation package and assist the member institutions and affiliates of The Claremont Colleges in hiring and retaining the best talent in order to remain competitive employers in higher education and the general marketplace. Reporting to the Vice President of Finance and Administration (VPFA), the Director of Benefits Administration works with senior management to implement and administer employee benefit plans towards this objective. The portfolio of plans includes retirement (defined benefit, 403b and 457), health, dental, vision, life, workers' compensation, and disability

Essential Functions:

  • Demonstrates leadership and expertise in benefit plans design and management for The Claremont Colleges member institutions and affiliates (the Colleges), as applicable
  • Coordinates benefit plan design by working with CUC senior management, intercollegiate committees including the Human Resources Committee (HRC) and Business and Financial Affairs Committee (BFAC), internal resources, brokers and consultants to define needs and develop plan options and strategies
  • Stays current with industry trends in plan design and management and makes recommendations to the HRC and BFAC on cost effective changes which enhance the total benefits program
  • Directs the vendor proposal and selection process through internal resources and consultants as necessary
  • Directs the benefits orientation process for new faculty and staff as requested by the Colleges; evaluates program effectiveness and initiates changes as necessary
  • Leads and directs the annual enrollment process including setting an enrollment timeline; coordinating meetings with the HRC, BFAC, and faculty representatives to deliver information on plan design, enrollment and performance; conducting research on options and strategies; securing vendor pricing through competitive bidding
  • Leads a process of communication to employees regarding annual enrollment, new plans and changes to existing plans (regulatory and other); works collaboratively with TCCS Communications to direct the design and function of benefits communication websites
  • Participates positively and collaboratively with TCCS leadership and staff to promote TCCS services and reputation

Supervision and Administration
  • Organizes staff and processes to effectively carry out the day-to-day operations in managing the approved portfolio of benefit plans and providing services to participants
  • Hire, train and cross-train qualified staff to carry out assigned responsibilities
  • Evaluate staff performance against job descriptions and performance metrics in accordance with established guidelines
  • Leverage HRIS system and other capabilities to design efficient and effective workflows to carry out the specific tasks required in the enrollment, plan administration and benefit delivery processes Design and direct a program of providing excellent customer service to plan participants including one-on-one counseling and answering participant questions
  • Collaborate with HRC and BFAC on the design of plan administrative processes; collaborates with Payroll, Controller and Risk Management/Insurance functions to establish seamless and accurate benefits enrollment and payment processes
  • Ensure that plan participants across the Colleges are enrolled timely and accurately
  • Direct the maintenance of vendor participant databases to ensure accurate and complete records
  • Design and regularly update metrics that provide management information about the efficiency and effectiveness of key processes
  • Monitor and evaluate the performance of administrative process and take corrective actions when necessary; meet with the Colleges' human resources and business leaders regularly to review performance of administrative processes and work collaboratively to take necessary corrective actions
  • Monitor and evaluate vendor performance, take corrective actions when necessary and recommend vendor changes to TCCS VPFA ,the HRC and BFAC as appropriate
  • Coordinate the timing and completion of plan audits with the independent auditor

  • Directs or conducts technically oriented tasks to maintain the approved portfolio of plans on an ongoing basis
  • Stay current on state and federal regulatory changes impacting the plan portfolio
  • Initiate changes to plan documents to meet compliance requirements of ERISA, the Internal Revenue Service, the Department Of Labor and state insurance regulators
  • Direct completion of regulatory reports, including IRS Form 5500, etc
  • Negotiate vendor contracts and recordkeeping agreements
  • Conduct research on specific topics as requested by TCCS senior management, the HRC or BFAC

Required Education:
Bachelor's degree in Business or a related field

Preferred Education:
Master's degree in an appropriate field; Certified Employee Benefit Specialist (CEBS)

Required Experience:
  • Minimum years of relevant work experience is 10 years, experience with increasing responsibilities, which include management of a function or department and supervisory experience, professional experience in leadership and operational roles designing, implementing and managing employee benefit plans and programs including; tax deferred retirement plans, health and health related plans, group life, workers compensation and disability insurance plans

Preferred Experience:
Prior HR experience

Required Knowledge and Critical Skills:
Exceptional oral and written communication skills as well as proven experience speaking to small and large diverse groups of participants, faculty and management
Excellent relationship building skills and ability to work collaboratively as part of an effective administrative team to reach goals and make decisions
Knowledge of and experience in administering and ensuring compliance with applicable state and federal statutes, regulations and policies related to employee benefit plans
Computer skills
Experience with office Microsoft Office software and HR management information systems

Preferred Knowledge and Critical Skills:
Knowledge of State of California employee benefits regulations and experience with compensation plans and strategies are helpful

Work Schedule:
The regular hours for this full time position are 8:00 a.m. to 5:00 p.m., Monday-Friday. Holiday, weekend and evening work hours may be required. Regular hours may vary due to needs of the organization or business unit

This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA)

To apply, visit https://theclaremontcolleges.wd1.myworkdayjobs.com/en-US/TCCS_Careers/job/Claremont/Director-of-Benefits-Administration_REQ-123

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  • job_category_human_resources
  • Manufacturing / Production
  • HRIS
  • Benefits
  • Administrative
  • Employee Asst. Programs
  • Employee Relations
  • Health, Safety, Security
  • Labor/Industrial Relations
  • Research
  • Compensation
  • Organizational Development
  • Employment/Recruitment
  • Training/Development

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Director of Benefits Administration

The Claremont Colleges Services
Claremont, CA

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The Claremont Colleges Services
Claremont, CA

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