12 days old

Director, Human Resources and Office Operations

Human Rights First
Washington , District of Columbia 20005
  • Job Type
  • Job Status
    Full Time

Human Rights First is a non-profit advocacy and action organization focused on promoting American leadership in the global struggle for human rights. We have a team of talented and committed activists based in Washington DC, New York City, Los Angeles and Houston, TX. Our office environments are professional, collaborative and friendly. Employees are passionate and work hard to achieve the organization’s goals and objectives.

We are seeking a Director, Human Resources and Office Operations (Director) who is directly responsible for the overall administration, coordination and evaluation of the human resource function, including benefits and compensation, recruitment, performance evaluation, employee and labor relations, and policy development.  This role will work closely with the COO and other members of the senior operations team on workforce planning and analysis and creating a culture that attracts and retains talent.  The Director will have lead responsibility for labor relations and serve as the liaison between management and the union.  This role supervises the HR manager and two administrative professionals.

MAJOR Duties and Responsibilities:

  • Serve as principal administrator over all benefits (health and welfare, retirement, leaves of absence); develop benefits strategies and programs that meet employees’ needs and serve as a retention tool for attracting talent; oversee benefit-related broker and vendor relationships; work with finance on budgeting and managing benefits costs
  • Lead the compensation program, ensuring fair and equitable salary administration; conduct salary surveys to ensure competitive position; set and maintain oversight of salary ranges; develop processes for annual salary review and maintain consistent approach to merit/promotional adjustments
  • Ensure that recruiting processes are consistent, streamlined, and targeted toward attracting strong talent; educate senior staff on recruitment strategies to help produce a diverse candidate pool; support the effective vetting of candidates including creating interview scripts and ensuring reference checks completed; negotiate final salary offer and prepare offer letter; guarantee impactful onboarding program in place to help new employees transition successfully; work with management on annual workforce planning and hiring needs
  • Oversight of the annual performance management process; review job descriptions for accuracy; serve as an advisor to supervisors dealing with performance management issues (coaching, counseling, career development, disciplinary actions, etc.); focus on addressing and resolving performance and/or behavior issues fairly, consistently and expeditiously; design and maintain a system for dealing with employee complaints or concerns in a confidential and productive manner; conduct investigations where warranted
  • Partner with the labor relations representatives to foster effective working relationships and proactively identify and seek to resolve potential areas of dispute; lead the collective bargaining agreement negotiations; serve on the labor management committee
  • Develop and implement appropriate policies and programs for effective management of the human resources of the organization and communicate/educate staff on Human Rights First policies and procedures; ensure employee handbook kept up-to-date
  • Ensure the organization’s compliance with state, local and national employment law and regulations; establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
  • Oversee the office operations of the DC and New York offices, including management of the receptionist/office coordinators, ensuring appropriate internal processes and procedures in place; serve as advisor to the Houston and Los Angeles staff on operational needs
  • Lead and direct the workflow of the HR and office operations staff and provide individuals with professional and personal growth
  • Other duties as assigned based on department and/or organizational needs


  • Bachelor’s degree and at least 7 years of senior HR experience leading a human resources department, preferably in a non-profit setting; Master’s degree and HR certification preferred
  • Significant knowledge of multiple human resource disciplines including benefits, compensation, employee and union relations, diversity, training and professional development, and performance management in compliance with federal and state employment laws
  • Demonstrated ability to take initiative, prioritize duties, and work independently while functioning under pressure and as a member of an executive management team
  • Proven effective supervisory/management skills and ability to work effectively with diverse groups at all levels of the organization
  • Excellent verbal and written communication skills; ability to make effective presentations to senior management team, staff, and the board
  • Strong conflict management, interpersonal, and negotiation skills; experience with collective bargaining agreements and related negotiations strongly preferred
  • Ability to travel (mainly between Washington DC and New York)

Human Rights First is committed to equal employment opportunity and recruiting talent from across all diverse groups. We do not discriminate against any person because of the individual’s race, color, creed, religion, age, sex, sexual orientation, affection preference, gender identity, marital status, national origin, citizenship status, disability, status as a war veteran, status as a victim of domestic violence, or on any other basis prohibited by law. 


  • Administrative
  • Employee Relations
  • HR Generalist
  • Organizational Development
  • Other

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Director, Human Resources and Office Operations

Human Rights First
Washington , District of Columbia 20005

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Director, Human Resources and Office Operations

Human Rights First
Washington , District of Columbia

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