23 days old

Director, Employee & Labor Relations

The University of Delaware
Newark, Delaware 19716
  • Job Code
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

Director, Employee & Labor Relations

The University Of Delaware

Newark, DE


This position ensures a culture of respect and civility through communication and programming. Reports to the Chief Human Resources Officer and is a member of the Human Resources' senior management team assisting in overall strategic HR planning. Serves as the University chief strategist and negotiator for labor contracts.


Partners with senior management and the Human Resources leadership team to identify institutional needs, workforce trends, and best practices. Proposes strategic direction and solutions to address extant and emerging workplace issues. Provides guidance to the employee relations team to address employee relations issues and interpretation of relevant policies, laws and regulations. Provides direct 'hands-on' consultation and advice to staff and supervisors on University policies, procedures, and programs and resolution of workplace issues and concerns.


Responsible for the day-to-day management of employee relations team and operations of the office. Partners with campus leadership and HR leaders to develop and execute consistent university-wide, short- and long-term strategic initiatives and methods to ensure positive and effective staff relations, productivity and retention of employees.


The Director is responsible for overseeing budgets including Workers' Compensation and Unemployment Insurance.



• Oversees the employee relations team to ensure effective service delivery and partnership with managers and staff. Responsible for all aspects of employee and labor relations to ensure compliance with university procedures and federal and state regulations.

• Advises management and employees on personnel policies and procedures. Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures. Partners with senior management to develop labor negotiation strategies and plans.

• Ensures collective bargaining agreements are negotiated in accordance with the institution's mission and goals.

• Develops and manages effective employee relations programs to foster positive employee relations. Communicates regularly with supervisors, managers, and other representatives to promote Human Resources services and to provide education and training on policies and legal compliance.

• Partners with the compensation team in developing strategic plans for organizational redesign, restructuring and/or position elimination.

• Consults with and advises managers and staff to assist them in resolving workplace concerns and interpret HR policies – acts as a facilitator, negotiator, and mediator.

• Administers all aspects of the University's performance management program.

• Represents University in arbitration proceedings. Serves as grievance hearing officer. Handles grievances (union and non-union) and other employee complaints relating to working conditions and contract items.

• Represents management in union organizational campaigns/activities.

• Collaborates, as necessary, with multiple offices to ensure coordinated service delivery such as the Office of General Counsel, Office of the Provost; Equity, Inclusion and Diversity and Audit and Compliance.

• Advises management on appropriate use of disciplinary action and review of terminations of employment.

• Develops and oversees department budget.

• Performs miscellaneous job-related duties as assigned.



• Bachelor’s degree with eight to 10 years of human resources management experience, Master’s or J.D. preferred.

• Experience with administration and negotiation of union contracts, arbitration,

• Proven advanced knowledge of human resources, employment law,

• Knowledge of workers and unemployment compensation,

• Effective leadership skills and short and long-term strategic planning ability. Knowledge and understanding of institutional policies and procedures and the regulatory environment.

• Demonstrated ability to build partnerships that will maximize organizational effectiveness.

• Advanced analytical, evaluative, consultative, critical thinking and problem solving skills. Ability to effectively summarize and present information.

• Skill in program planning and assessing needs and trends, formulating policy, and developing and implementing new strategies and procedures at an institute of higher education.

• Effective interpersonal and communication skills, as well as the ability to interact with individuals of diverse backgrounds. Ability to work effectively and maintain relationships with managers and senior leadership.


To Apply: For a full listing of salary & benefit info, job requirements/duties and to apply online, visit: www.udel.edu/udjobs Job ID 105683.


The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be seen at: www.udel.edu/aboutus/legalnotices.html


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Director, Employee & Labor Relations

The University of Delaware
Newark, Delaware 19716

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