18 days old

Compensation & Benefits Manager

Muckleshoot Casino
Auburn, Washington 98002
  • Job Type
  • Job Status
    Full Time

JOB TITLE: Benefits and Compensation Manager                                    

POSITION REPORTS TO: Executive Director of Human Resources

JOB SUMMARY: Under general supervision, the Benefits and Compensation Manager oversees, administers and implements company compensation and benefits programs to enhance the company’s ability to attract and retain high caliber talent. Responsibilities include, but are not limited to: salary administration, job evaluation, salary market pricing, benefit and retirement plan administration, reconciliation and maintenance and managing LOA, Workers’ Compensation and EAP programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description may be amended, at any time.

  1. Practice, support and promote the Mission, Vision and Values of Muckleshoot Casino.
  1. Administer company group and voluntary benefits plans, retirement plans and flexible spending accounts, including team member communication, enrollment, qualifying events, record keeping, reconciliation, deduction reporting, plan changes and coordination with Tribal Office Benefit administrator.
  2. Manage the Leave of Absence, Workers’ Compensation and EAP programs.
  3. Administer Leave of Absence program which includes meeting with team members to coordinate benefits, follow up with team members to obtain appropriate documentation, providing guidance to management on all Leave of Absence inquires and issues, and tracking for compliance with FMLA, ACA and other applicable laws and regulations.
  4. Work in cooperation with HRIS and Payroll to ensure maintenance of accurate team member data.
  5. Audit and reconcile monthly insurance and other plan invoices, resolve invoicing, coding and other discrepancies by working with benefit partners, team members and fiscal personnel.
  6. Administer the 401(k) and other applicable retirement plans ensuring compliance with ERISA guidelines; maintain a system of control as applicable.
  7. Partner with and advises others such as Payroll and HRIS on resolving discrepancies with team member deductions and enrollments resulting from audits and/or oversights.
  8. Prepare census data for health and retirement programs. Coordinate company audits and update summary plan descriptions in accordance to company needs.
  9. Oversee and assist in enrolling team members in benefit plans, assisting with New Hire Orientation and managing the open enrollment process.
  10. Supervise benefits staff to include, interviewing, hiring, corrective action, scheduling and performance evaluations.Manage and administer compensation plan, job evaluation and performance management programs to include annual compensation market pricing process, determining and documenting appropriate job values, wages and performance criteria.
  11. Maintain cohesive compensation plan documents, including accurate and timely organizational charts, consistent job descriptions, and wage and salary structure (pay grade levels).
  12. Resource and review wage and benefit surveys as needed and make recommendations for pay grade adjustments and/or changes in classification pay grade, classification and benefit changes as necessary.
  13. Execute compensation and benefit policies and procedures to ensure compliance with all applicable regulations.
  14. Continuously review and audit current compensation plan and policies and make recommendations changes.
  15. Provide advice and counsel to all team members regarding compensation and benefits.
  16. Perform statistical analysis and provide reports as requested.
  17. Maintain current knowledge of all application benefit and compensation laws, regulations, standards and best practices to ensure compliance.
  18. Administer Workers Compensation program including claim processing, liaison with medical practitioners, verification of claims status, placement and accommodation returning team members to work, and OSHA tracking and reporting.
  19. Promote awareness and utilization of Wellness programs, including those offered through benefit and retirement plan partners.
  20. Keep open communication and timely updates with the Executive Director of Human Resources to ensure consistent messaging and appropriate action.
  21. Assist and work on specific projects and HR department functions (i.e., Benefits Fair; Wellness Programs; Safety Committee, Team Member Appreciation Day, etc.)
  22. Maintain consistent attendance in compliance with MIC standards, as required by scheduling which will vary according to the needs of the Casino, which includes nights, overnights, weekends and holidays.
  23. Create, maintain and facilitate a positive work environment.
  24. Smile and engage guests and team members with a positive professional demeanor.
  25. Perform other duties and tasks as assigned.



The physical demands described here are representative of those that must be met by a team member to successfully perform essential functions of this job. Shift work, holidays, weekends, or nights may be assigned.

Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.

Specific vision ability includes close vision, distance vision, color vision, peripheral vision, and depth perception. Visual acuity to discern and examine text, graphics, color and symmetry. Speech to communicate clearly, express ideas and convey information in an understandable manner. Ability to hear for listening comprehension and to understand ideas presented through spoken words and sentences. Manual dexterity to operate office or required equipment and examine or update documents, records, data, instructions, logs, and files.

MENTAL                                                                                                         Social perceptiveness to assess and understand other’s reactions and behavior. Critical thinking to use logic and reasoning, reach conclusions/solutions. Comprehension in assessing, analyzing, and processing alpha, numeric, and visual data and completing required tasks or documents accurately. Ability to tolerate stress and conduct tasks under critical deadlines. Ability to concentrate on task over a period of time without being distracted.


The work environment characteristics described here are representative of those a team member encounters while performing functions of his/her job and in areas monitored by security or surveillance cameras. Work in casino operations and/or internal or external environments occasionally. Exposure to second hand smoke, moderate to high noise level, bright lights, fluctuating temperatures/weather conditions.

  • This list of minimum essential functions is illustrative of the minimums ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed as the maximum expectation, nor does it necessarily list all possible duties that may be assigned.
  • Success in this position will require ongoing knowledge and application of Company driven performance indicators that include but are not limited to interpersonal and communication skills, change leadership and teamwork, guest service and satisfaction, attendance and punctuality, integrity and dependability.
  • All duties shall be performed in accordance with Muckleshoot Casino’s policies & procedures, internal control standards, and organizational objectives.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


LICENSES OR CERTIFICATIONS (required/preferred):

  • Verification of current HIPAA Certification or obtain HIPAA Certification immediately upon employment required.
  • Workers’ Compensation Certification preferred.
  • Washington State Licensed Notary Public preferred
  • SHRM CP/SCP or PHR/SPHR Certification preferred.


  • High School diploma or GED required.
  • Bachelor’s Degree in Business Administration, Human Resources, or closely related field required. Extensive (+7 years) benefits and compensation supervisory/management experience including LOA and Workers’ Compensation administration, may be considered in lieu of degree requirement.
  • Five (5) years progressive supervisory experience in benefits and compensation administration required.
  • Casino/Hospitality experience highly preferred.

ONSITE TEST REQUIREDSkills and Knowledge Assessment testing will be administered for qualified selected candidates during interview process.

  • Benefits & Compensation Administration Skills and Knowledge Assessment.



  • Demonstrate advanced skills and knowledge using HRIS software, case management software, TPA portals, database, report writing web-based systems.
  • Demonstrate in-depth knowledge of federal related regulations including, but not limited to: FMLA; ADAAA; HIPAA; COBRA; FLSA; ERISA and OSHA.
  • Demonstrate thorough understanding of benefits administration exhibiting proven proficiently in the knowledge and administration of current regulations, processes and practices regarding employer provided benefits to include, but not limited to: medical; dental; vision; life; disability; voluntary; retirement; workers’ compensation and unemployment insurance.
  • Exhibit advanced knowledge and skill using Microsoft Office programs, including Excel, Word & Outlook
  • Demonstrate ability to maintain high level of confidentiality and professionalism.
  • Demonstrate excellent written and verbal communication skills. Read, write and speak English fluently.
  • Exhibit strong multi-tasking, prioritization and organizational skills and manage multiple tasks under pressure and meet deadlines without sacrificing quality or benefit disruption.
  • Exhibit advanced critical thinking, analytical, problems solving and detail skills.
  • Demonstrate advanced ability to evaluate and select among alternative courses of action quickly and accurately.
  • Demonstrate strong ability to successfully work in stressful, high pressure situations, including handling guest objections and disputes to satisfactory results.
  • Proven ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Self-motivated, demonstrate initiative in all aspects of work (e.g. creating new methods to streamline tasks)
  • Demonstrate advanced knowledge of administrative policies and procedures.


Posted: 2019-11-20 Expires: 2019-12-20

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Compensation & Benefits Manager

Muckleshoot Casino
Auburn, Washington 98002

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