7 days old

Chief Human Resources Officer

Gemological Institute of America, Inc.
Carlsbad, California 92008
  • Job Code
  • Job Type
  • Job Status
    Full Time

The Opportunity

Since its founding in 1931, the Gemological Institute of America (GIA) has maintained a singular and focused mission – to ensure the public trust in gems and jewelry. GIA pursues its mission through three business activities – research to develop new methods to identify natural, synthetic and treated gems (including gemological research and instrument development); education to prepare the next generation of gem and jewelry professionals with knowledge and expertise; and laboratory services to identify and grade gems.


The nonprofit institute has grown from a few gemologists and support staff in a private home in downtown Los Angeles to a global organization headquartered in Carlsbad, California (35 miles north of San Diego) with more than 3,000 staff including scientists, instructors, laboratory staff, field gemologists, corporate functions and, yes, still many gemologists – in nine countries. GIA has nearly doubled in size and scope in the last few years. This rapid and widespread growth has expanded GIA’s ability to carry out its mission and brought challenges as the Institute works to become a truly global organization.


To help meet these challenges, GIA is seeking a seasoned human resources professional to serve as their next Chief Human Resources Officer (CHRO). This executive will report directly to the President and Chief Executive Officer and will serve as a member of the Executive Team. The CHRO will in turn lead a global Human Resources team of 24 professionals.


This executive will have overall responsibility for the global Human Resources function at GIA. The CHRO will partner with executive management to provide leadership in developing and executing human resources strategies and programs that enhance GIA’s service-oriented culture, and successfully support the overall business plans and strategic direction of the organization. This is an exceptional opportunity for a proven leader.  


The Profile

The successful candidate will be a seasoned human resources professional, skilled in leading organizational development and change initiatives within highly dynamic, innovative and entrepreneurial environments. This individual will be energized by people, a relationship builder at heart and have a high level of creativity and collegiality. This executive will also bring many, if not all, of the following professional qualifications and attributes:

  • Minimum of 15 years of experience in human resources, with at least five years of progressive senior management experience in a large, complex organization. Experience working in a global, multi-site HR environment preferred. 
  • High-level working knowledge of all areas of HR & business operations, with an emphasis on organizational design and development. Experience leading human resources in an academic, research or nonprofit environment would be helpful, but not required.

  • Demonstrated experience managing organizational change and growth, including the skill and ability to deal effectively with demanding situations, assessing all factors and developing and implementing successful solutions.

  • Exceptional strategic planning skills, with the ability to anticipate and solve problems, and take advantage of opportunities, identifying better ways of doing business to ensure objectives are met in a complex operation with multiple objectives and points of view.

  • Outstanding communications and interpersonal skills to serve as an enthusiastic and credible leader for HR within GIA, with the proven ability to champion HR business changes, initiatives and projects coordinating with the HR team and individually to identify, influence and communicate to appropriate stakeholders.

  • Exceptional management skills, with a track record of leading large, sophisticated HR teams in delivering service excellence; with superior coaching and mentoring skills to provide timely coaching & feedback up, down and across the organization. 

  • Self-motivated, confident and influential style, coupled with integrity and flexibility. A humble, yet strong leader with high emotional intelligence and the ability to inspire and empower staff. A team builder and “coach” who can articulate clear and meaningful goals and achieves results collaboratively. 

  • Warm, collaborative, servant-leadership style with a professional presence and ability to interface effectively with diverse audiences, including executive management, staff and other internal and external stakeholders.

  • Must be able to maintain and foster sensitivity and respect for a culturally diverse work environment domestically and internationally.  

  • Must be willing and able to travel up to 30% to international and domestic locations. 


Education and Certifications

Bachelor’s degree in human resources, business, psychology, sociology or related field, or equivalent combination of relevant education and experience required. Master’s degree preferred. Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), Global Professional Human Resources (GPHR) or equivalent preferred.


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Chief Human Resources Officer

Gemological Institute of America, Inc.
Carlsbad, California 92008

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Chief Human Resources Officer

Gemological Institute of America, Inc.
Carlsbad, California

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