20 days old

Benefits Specialist

New York, New York 10004
  • Job Type
  • Job Status
    Full Time

The Benefits Specialist role is responsible for supporting core operations of Win Benefits serving as the subject matter expert of benefits plans, programs and policies. Will actively interact with managers, employees and third-party administrators (TPA) to ensure timely, accurate and quality service delivery. Plan and schedule employee communication and ensure recordkeeping and files are organized and compliant. Subject matter knowledge, teamwork, process, relationship management, and effective communication, as well as attention to detail are critical aspects of this role.


  • Serve as subject matter expert (SME) for all benefit plans and policies including health, retirement, wellness and leave of absence and coordinate with service providers, carriers and TPA’s for reporting, information requests, employee communication and events.
  • Plan, schedule and coordinate employee and company communication and education programs supporting Benefits in partnership with carriers and providers --- this will include printed, digital, web and mobile based information and materials.
  • Provide timely and accurate advice and information to employees and managers regarding policy, eligibility, process and benefits utilization; conduct newhire orientation and maintain benefits content materials.
  • Serve as primary point of contact for 3rd party leave management administrator and employees for FMLA, Paid Family Leave and short/long term disability including eligibility, policies, requests for information and claim form completion.
  • Reconcile and process monthly carrier invoicing and submit for timely processing.
  • Develop strong working relationships with all internal/external partners and service providers.
  • Ensure all benefits files and records are maintained and organized in a relevant and timely basis and assist regulatory and compliance reporting as needed i.e. ACA, ADA, COBRA, ERISA, HIPAA and 5500.
  • Identify administrative challenges and opportunities for process improvement and appropriate escalations including technology, work flow, efficiency and cost reduction.Actively participate in related projects as assigned.



· Commitment to Win’s mission, vision, and values.

· Minimum 4 years of experience in a benefits role with strong understanding of benefits, leave of absence and health/wellness plans is required.

· Strong client service, communication, and organizational skills.

· Proficient knowledge of HR programs, systems and policies.

· ADP Workforce Now or other HRIS, ATS, benefits management systems experience a plus.

· Proficient knowledge of Microsoft OfficeSuite


Posted: 2019-11-01 Expires: 2019-12-01

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Benefits Specialist

New York, New York 10004

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