28 days old

Benefits Administrator

Hampton Roads Transit
Norfolk, Virginia 23504
  • Job Type
  • Job Status
    Full Time
Position:             Benefits Administrator
Department:      Human Resources
Reports To:        Sr. Human Resources Manager
Salary Range:    $51,248 - $65,341
The Benefits Administrator is responsible for development and administration of employee benefits for all HRT employees, per HRT policy.
Essential lob Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
  • Manages the daily benefit processing to include:  enrollments, terminations, changes, beneficiaries, medical and dental insurance, life, accident and disability, pensions, bus passes, etc.
  • Performs monthly reconciliation of  benefits billing statements for all group insurance policies; ensures timely payment of premiums; and maintains statistical data relative to premiums, claims, and costs. Resolves administrative problems with the carrier representatives.
  • Prepares all COBRA notices.
  • Maintains compliance with ACA and works with IT to prepare all year-end reporting.
  • Acts as Subject Matter Expert for PeopleSoft HCM Benefits modules. Processes benefit enrollments, changes and terminations in PS HCM.  Maintains tables in PS HCM keeping up-to-date with current benefit programs offered.  Assures that existing and new benefit programs are adaptable to applicable computer and reporting systems as approved by the IT dept.
  • Develops benefit information and statistical and census data for actuaries, insurance carriers, and management;
  • Works with consultants and/or assigned staff to initiate and coordinates annual renewals, procurement of benefit programs, open enrollment, etc. and ensure all benefit programs are in compliance with federal, state and local laws.
  • Implements new and approved benefit plans and changes by preparing announcement material, booklets and other media for communicating new plans to employees.  Conducts employee meetings and arranges for enrollment of  employees into plans.
  • Conducts employee benefit orientations and ensures employee understanding of benefit programs by regularly generating communication and counseling employees/dependents as situations arise. Resolves employee complaints related to benefit plans. Handle benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
  • Acts as liaison with various insurance carriers and fosters effective relationships with client representatives. Acts as a resource to employees to ensure their understanding and compliance with benefit and HR policies and regulations. Keeps management advised of potential problem areas and recommends/implements solutions as appropriate.
  • Manages the day-to-day administration of the union pension plan to include:  meeting with employees, calculation of retirement and contribution payments, disability applications, preparing documentation for payments, maintain official pension files, and preparing minutes from meetings.
  • Monitors, administers and communicates with employees matters regarding COBRA, FMLA, ADA, HIPAA and other federal and state laws ensuring compliance.
  • Develop, implement, and administer HRT’s wellness programs.
  • Maintains Human Resource Information System records and compiles reports from database as needed.
  • Manage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.
  • Responsible for maintaining a general awareness of HRT’s EMS
  • Responsible for handling all related job responsibilities in accordance to HRT’s Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan
  • Responsible for ensuring employees in their respective functional areas have adequate training and tools necessary to meet the requirements of the EMS procedures and SOPs
  • Responsible for observing and evaluating required EMS competencies among employees in their respective functional areas
  • Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, EEO Program audit, etc.


Required Knowledge, Abilities and Skills Essential to Job Functions:
  • Must have a thorough knowledge of HRT benefit programs, and maintain extensive knowledge of general benefit information relative to best management practices, technical developments, and current trends.  Must be willing to increase technical knowledge and skills in order to maintain effective benefit programs for HRT.
  • Ability to communicate effectively, orally and in writing, with the public and with employees to exchange and clarify information, to understand the views of others and to speak clearly and persuasively in positive or negative situations.
  • Ability to identify and resolve problems in a timely manner, and gather and analyze information skillfully
  • Possess a high level of interpersonal skills to handle sensitive and confidential situations and documentation
  • Extremely perceptive and capable of communicating and relating to individuals at all levels.
  • Possess attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
  • Ability to demonstrate accuracy and thoroughness to ensure quality
  • Ability to work independently and develop realistic action plans, demonstrating initiative and time management skills
  • Ability to adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events
  • Skilled in obtaining, verifying and evaluating general and statistical information
  • Ability to establish and maintain manual and automated records and files 
  • Ability to research, compile and organize data and information for reports.
  • Experience and understanding of Human Resources management operations and role in an organization.
  • Possess extensive knowledge of HRT policies and procedures, rules and regulations and bargaining unit contract.
  • Ability to enter, correct and retrieve data using spreadsheets and word-processing software.
Required Software Knowledge and Skills essential to Job Functions:
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is required.  Basic problem solving skills associated with software applications is expected.   Software usage relevant to job duties will be evaluated.
Software applications:
Microsoft – Outlook, Word, Excel and PowerPoint; PeopleSoft HCM
Required Experience/Training and/or Education:
Requires any combination of education and/or experience equivalent to a Bachelor’s degree and three years benefits administration, also two years experience working in Human Resources Department, and two years experience specifically in benefits.
Licenses or Certificates:           
Virginia Driver’s License
Special Requirements:             
This position is classified as non-essential personnel.
FLSA Status:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unusual Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Work involves meeting multiple demands on a timely basis.  Duties may require working outside of normal business hours.


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Benefits Administrator

Hampton Roads Transit
Norfolk, Virginia 23504

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Benefits Administrator

Hampton Roads Transit
Norfolk, Virginia

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