20 days old

Benefit Specialist

Melville, New York 11747
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

Primary Role
To act as the primary service Employee Benefits coordinator for designated clients and prospective clients and their worksite employees

Roles & Responsibilities
• Act as a liaison between clients and insurance carriers to independently resolve service problems including but not limited to in assisting to resolve billing, claim, eligibility, and customer service problems
• Provide superior customer service by answering questions from client worksite and co-employees via phone, email or mail
• Maintain accuracy of client files and proper forms for each carrier
• Manage communications to client worksites and co-employees regarding changes in benefits
• Attend appropriate industry functions and participate in relevant industry training.
• Develop and maintain an extensive knowledge of insurance coverage and markets.
• Communicate with associates, clients, and carriers in a positive manner. Prepare written correspondence, reports, and analyses as needed.
Required Skills:
• Proactive, customer service-oriented attitude
• Excellent written, oral, presentation skills
• Fundamental understanding of employee benefits (medical, dental, life, disability)
• Strong analytical abilities
• Comfort presenting information to diverse groups of people
• Ability to work independently and as part of a team MUST have intermediate proficiency in MS OFFICE especially EXCEL.


Minimum of four years of experience in group employee benefits, HR, group insurance, etc. Extensive exposure to and analysis of group insurance proposal, policy, and pricing data. Administrative experience supporting group health plans (claims, enrollment, communication, education, compliance) HR experience with focus on benefits PHR CEBS EOC - ADA


Posted: 2019-11-20 Expires: 2019-12-20

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Benefit Specialist

Melville, New York 11747

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