15 days old

Benefit Services Coordinator

Lansing , Michigan 48933
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

General Position Description

The SET Employee Benefit Services Coordinator reports to the Employee Benefit Enrollment and Billing Lead. Primary responsibilities include discussing benefit strategies, including cost sharing and plan offerings, with new and current client employees. Administering COBRA, enrolling and processing individual applications, change requests, COBRA notices and other related forms for SET insurance products. Building and maintaining benefit classes, groups, plans and rates in benefit related software and programs used by enrollment team and client base.

Primary Responsibilities

• High level knowledge of various HR topics and COBRA regulations

• Experience and knowledge executing open enrollment

• Demonstrates knowledge and ability to update group and customer level changes, product structure and configurations

• Demonstrates knowledge of all computer systems as needed to maintain group and individual eligibility information

• Ability to achieve high accuracy and strong attention to detail

• Understands and is knowledgeable of client benefit programs

• Maintains confidentiality of insurance information and exercises prudent discretion in sharing and or providing such information to those who have a legitimate need to know basis



Key Performance Qualifications and Characteristics

• Sound business judgment as it relates to all responsibilities

• Ability to read and interpret appropriate procedures

• Ability to identify opportunities for productivity and quality improvement

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

• Ability to carry out instructions in written, oral, or diagram form

• Ability to diagnose and address problems involving several variables in standardized situations

• Ability to work in a team

• Ability to interact professionally with coworkers and clients


Education and Experience

• Associate’s or Bachelor’s degree; or extensive related work experience


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Benefit Services Coordinator

Lansing , Michigan 48933

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Benefit Services Coordinator

Lansing , Michigan

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