14 days old

Associate Director, Employee Relations

Maryland Institute College of Art
Baltimore, Maryland 21217
  • Job Type
  • Job Status
    Full Time
  • Shift
    1st Shift

Position summary: Reporting to the Associate Vice President of Human Resources and Title IX Coordinator, the Associate Director of Employee Relations will manage a team of Human Resources Partners as well as receive and investigate complaints related to matters of, Title VII, ADA, EEO, Title IX and other compliance related matters.


Essential Duties & Responsibilities:

  • Leads a team of Human Resources Partners; provides guidance throughout the investigative process, providing coaching and sharing of best practices.
  • Provides guidance to managers and employees on counseling, discipline, performance management, policy interpretation and other employee relations matters. Adheres to policies in accordance with federal, state, and College guidelines and policies in partnership with HR Partners, and the Deputy Title IX Coordinators in Human Resources and Student Affairs.
  • Receives and investigates complaints related to, Title VII, ADA, EEO, Title IX and equity/compliance matters. Creates an investigation plan, provides parties with information about the process and their rights, gathers evidence, conducts interviews, and drafts written findings and reports.
  • Consults with the HR Directors and the AVP of Human Resources as needed. Coordinates efforts with other institution offices that receive or investigate complaints
  • Examines opportunities to improve investigative processes and procedures, and drive implementation of identified solutions
  • Examines data and trends to provide proactive recommendations to partners in an effort to mitigate risk
  • Remains knowledgeable of federal and state law and regulations, and trends within higher education related to harassment and other discriminatory practices. Identifies and integrates best practices into knowledge base and practice.
  • Provides guidance to managers, employees, and students, where applicable, on a wide range of issues including employee counseling, performance management, and policy interpretation.
  • Ensures a fair, timely, and well-documented investigative process. Maintains accurate and thorough records and notes of investigatory process.
  • Creates comprehensive written investigative reports that clearly identify the issues investigated, identify all relevant College policies, and summarize all relevant evidence. Maintains all information in a case management database to organize, manage, and track employee relations issues.
  • Tracks, trends, reports, and raises concerns that may be systemic problems relating to complaints.
  • In partnership with the HR Directors and HR Partners, identifies training needs that stem from employee relations issues
  • Supports employee retention through engagement and recognition activities. Participates in campus-wide committees, identifies opportunities for recognition, supports existing recognition events and activities, and assists in development and implementation of employee engagement surveys.
  • Has a strong presence with senior leaders as well as excellent verbal and written skills
  • Examines root cause and provide recommendations to management in order to mitigate repeated issues
  • Provides resource referrals to faculty and staff involved in investigations.
  • Performs other related duties as assigned.


Knowledge, Skills, and Abilities

  • Organization, synthesis and analysis of varied and complex information and problems
  • Effective oral and written communication of policies, procedures, and legal concepts
  • Problem-solving, analysis, and writing comprehensive reports
  • Working with diverse academic, cultural and ethnic backgrounds of community college students, staff, and faculty
  • Utilizing computer technology used for communication, data gathering, and reporting
  • Conduct, plan, organize and lead investigations, facilitations, and preparation of reports and recommendations
  • Work collaboratively with others and foster effective working relationships
  • Maintain confidences and exercise sound judgment and discretion
  • Tolerate a high degree of ambiguity
  • Diffuse and manage situations involving intense conflict
  • Manage multiple, on-going and complex caseload of employee relations and Title IX-related incidents and complaints.


Minimum qualifications:

  • Bachelor’s degree in Human Resources, Psychology, or related field and applicable experience in employee relations and compliance investigations.

Preferred Qualifications:

  • Master's degree, experience in higher education and Title IX preferred.

Conditions of Employment:  Candidate must successfully complete a full background check

Reporting to this position: Human Resources Coordinator and Human Resources Partner(s)

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to 15 pounds.
  • Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
  • Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training schedule)
Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment  


Posted: 2019-09-03 Expires: 2019-10-03

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Associate Director, Employee Relations

Maryland Institute College of Art
Baltimore, Maryland 21217

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