21 days old

Area Support Specialist

DH Pace
Olathe, Kansas 66061
  • Job Type
    Employee
  • Job Status
    Full Time
  • Shift
    1st Shift

DH Pace Company is seeking to hire an Area Support Specialist in Olathe, KS!  You will be responsible for performing a combination of program administration and compliance functions related to the company's  employee development initiatives, operational and administrative policies, procedures, and processes. You must be available to travel up to 65% of the time, to satellite locations in the Midwest region, as well as to other regions as required.

Job responsibilities:

  • Review and follow up on audit findings, recommend training as needed.
  • Develop additional compliance topics to improve over-all performance.  
  • Act as the Audit point person responsible for developing Remediation Task list, ensuring meetings are held, tasks are completed and are effective.
  • Ensure consistency within all offices (size dependent) in the District, Region and Area.
  • Monitor COD/Problems, Credit Request, Contract tracking, Web invoicing, Commission plans audit (by spot auditing reports, fully auditing compliance on payment, sign off and approval process including a review of reductions for draws) Tool deducts, Concur---to ensure they are being maintained.
  • Identify and propose potential Process Improvement projects.
  • In conjunction with Local Market Managers and Corporate Training Department, assist with developing Training Plans for all positions
  • Ensure the Ambassador Program successfully welcomes each new employee professionally and provides the opportunity for successful acclimation into the organization.
  • Develop a new hire checklist which includes ensuring the employee has all necessary equipment, required software and supplies on their date of hire.
  • Assist Team Impact and others with coordinating employee events, community outreach, team building events
  • Coordinate with Training Department on LMS training opportunities-have off-the-shelf ready training plan for each new employee
  • Include development of consistent measurements, understanding differences in offices and including those differences in the measurements
  • Participate in the project to update/clean-up/refresh SOPs
  • Be available to travel up to 65% of the time, within the Area to Satellites as well as to other Areas (Regions) as required
  • Ability to work additional hours as required
  • Other duties may be assigned

Qualifications:

  • Bachelors degree and a minimum of three (3) years of related experience/training, and process improvement required OR an equivalent combination of education and experience
  • Proficiency in MS office
  • Excellent time management skills, ability to multi-task, and prioritize work
  • Must have a valid drivers license

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products through over 40 offices in the US. The company is privately-held and family operated for over 90 years, with sales in 2018 over $500MM.

Our benefits package includes:

  • Competitive base salary
  • Medical, dental, and vision options
  • 401k retirement plan + match
  • Paid time off plan

Requirements

Qualifications:

  • Bachelors degree and a minimum of three (3) years of related experience/training, and process improvement required OR an equivalent combination of education and experience
  • Proficiency in MS office
  • Excellent time management skills, ability to multi-task, and prioritize work
  • Must have a valid drivers license

Categories

Posted: 2019-08-28 Expires: 2019-09-27

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Area Support Specialist

DH Pace
Olathe, Kansas 66061

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